Clinical Applications Analyst - Cadence and Prelude (Level II or Senior)

Position Overview

St. Jude is looking for an Epic Clinical Application Analyst (Senior or Level II) to join the Epic Patient Access team that assists health systems in optimizing their workflow processes through building applications such as Cadence and Prelude that are tailored to meet the health system's needs. They will learn Epic EHR system capabilities and functional use, and apply their knowledge of Patient Care Business workflow to assist in the day-to-day support, testing, and upgrades. They will serve as a subject matter expert in their assigned applications, and provide leadership on small and medium size projects with minimal oversight.

About St. Jude

 

There is a reason St. Jude Children’s Research Hospital is consistently ranked on Fortune Magazine’s “100 Best Places to Work For” list. At our world-class pediatric research hospital, every one of our professionals share our commitment to make a difference in the lives of the children we serve. There is a unique bond when you are part of a team that gives their all to advance the treatments and cures of pediatric catastrophic diseases. The result is a collaborative, positive environment where everyone, regardless of their role, receives the resources, support, and encouragement to advance and grow their careers.

 

About Memphis

 

This position is based in Memphis, TN; relocation assistance is available. Memphis is a family-friendly metropolitan area that more than a million residents call home. Memphis is recognized for its world-class music, food, and hospitality. Cost of living is one of our biggest attractions; in fact, Money listed Memphis as one of the least expensive cities in which to raise a child. Mild winters and beautiful green spaces make the city a magnet for outdoor enthusiasts – there are over 200 miles of bike-friendly lanes with more being added. Forbes recently named Memphis the 4th happiest city in which to work. Why live anywhere else?

 

This position may be eligible for the possibility of remote work.

 

Job Responsibilities:

 

• Proactively engage with stakeholders & vendors to support delivery of solutions in line with business plans.
• Apprise on the development and vision of strategies for in partnership with business stakeholders and IT peers.
• Oversee all requirements including new demands as well as escalations for operational requests with assigned departments.
• Lead activities related to education of business teams around strategy, services, and capabilities, as well as IT change management & communication.
• Inform and implement IT change and communication management plans across assigned departments.
• Develop business cases/proposals for programs and projects based on understanding of departmental roadmap.
• Develop presentation materials, documents, etc. for programs/projects and present materials to stakeholders.
• Assist with project management responsibilities.
• Guide and direct team members around processes/systems/issues related to business aspects as well as services and process capabilities.
• Perform other duties as assigned to meet the goals and objectives of the department and institution.
• Maintains regular and predictable attendance.

 

Minimum Education and/or Training: 

• Bachelor’s degree in computer science, engineering, business or related field required.
• Master's degree preferred.

 

Minimum Experience: 

Senior Clinical Application Analyst:

• Minimum requirement: 4+ years of experience in a comparable client-facing IT role.
• Experience working with structured Software Development Lifecycle (SDLC) methodologies.
• Exposure to diverse business ecosystems of moderate complexity in pharma, healthcare, biotech and/or research organization preferred.
• Demonstrated history leading discussions and documenting resulting business and/or technical requirements, user stories and process flows.
• Experience translating business requirements to technical/system requirements.
• Demonstrated ability to work with mid to senior-level business leaders.

 

Clinical Application Analyst II:

• Minimum requirement: Two (2)