ServiceNow IRM Consultant: Junior/Mid-Level

The Cloud People, a Full ServiceNow Lifecycle Partner is growing rapidly in Europe and US. In support of our successful approach to IRM excellence, we are looking for a ServiceNow IRM Consultant to join our team in The Benelux. Working location will be our brand new office in Amsterdam.

Responsibilities:

- Lead and facilitate functional design workshops.

- Create robust design specifications based on out-of-the-box functionality and customer requirements.

- Design and develop ServiceNow solutions, ensuring alignment with industry best practices.

- Engage with clients to understand technical needs and validate requirements.

- Proactively propose creative solutions to overcome business challenges and technical roadblocks.

- Collaborate with Pre-Sales and Delivery teams to support client presentations, workshops, and proof-of-concept designs.

- Execute hands-on technical delivery of ServiceNow solutions, encompassing design, development, testing, and implementation.

- Contribute to the development and growth of services offered by The Cloud People.

- Provide mentorship and coaching to colleagues, sharing best practices and knowledge.

- Effectively communicate technical information to both technical and non-technical audiences.

- Write clear and concise documentation at various levels.

Qualifications & Skills:

- 2+ years of ServiceNow project implementation experience.

- Proven ability to lead and participate in customer-facing workshops.

- Strong understanding of ServiceNow platform functionality, development, and best practices.

- Hold the ServiceNow Certifications. The ServiceNow Certified System Administrator (CSA) certification as a fundamental requirement (must-have).

- Proficient in HTML, CSS, and scripting languages like JavaScript.

- Familiarity with web services (REST, SOAP), XML, JSON, and relational databases (MySQL).

- Experience with Agile and Scrum development methodologies.

- Proficiency in English is essential. Bonus points for those fluent in Dutch and/or French.

Bonus:

- ServiceNow IRM implementation experience.

- Understanding of IRM business domain and ability to translate it into practical ServiceNow solutions.

- One or more of the following certifications: CIS - Risk and Compliance, CIS - Third-Party Risk Management.

- React and AngularJS experience is big plus.