Loan Closing Associate

Plano 1 (31061), United States of America, Plano, Texas

Loan Closing Associate

Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Commercial Ops role may be the role for you! You must be within 50 miles driving distance from our Capital One hub in Plano, TX.

Capital One Commercial Operations is looking for candidates to support the growing Commercial Loan Operations Closing Team. The team supports day to day operations of loans pertaining to unique or niche industries that require special handling and industry knowledge. The primary function is loan closing and funding within the various lines of business that comprise of FIG and Energy. The role includes analytical components (i.e. interpreting credit agreements) related to various loan/fee accruals, calculations as well as ongoing/ad-hoc reconciliation and remediation, and driving the closing process for commercial loan products, which include new loans, modifications and extensions. 

The Associate will be the primary contact and decision maker for all aspects of the deal closing process. The ability to learn quickly and to adapt to change are important skills to the role, as well as excellent verbal and written communication skills and product knowledge. Additionally, important is the ability to clearly convey complex concepts and issues in a concise way; as well work collaboratively among stakeholders to help facilitate ongoing change management – all while living our core values.

Some of the primary functions of the role include:

• Review complex loan documents, drive deal closing calls that include internal and external deal team members and counsel.

• Ensure legal documentation accurately reflects the intentions of the credit approval.

• Facilitate teamwork and continuity.

• Solid knowledge required for the role and pursues gaining new knowledge when required.

• Positively accept change and engages productively with team and relevant stakeholders.

• Ensure transactions are closed in compliance with the Bank’s loan policy and any other requirements designated by the credit approval.

• Work with Relationship Manager/Underwriter to understand the transaction and make sure that all relevant documentation is obtained for a timely closing.

• Liaise and coordinate pre-closing requirements with internal and external clients (Underwriter, Relationship Manager, Borrowers, Agent Banks).

• Demonstrate ability to balance required regulatory and policy requirements when making decisions.

• Remain current on all pending and proposed regulatory changes affecting compliance.

• Ensure Know Your Customer “KYC” requirements have been met prior to closing a transaction.

• Resolve issues that might impede closing and use judgment to involve the manager and internal counsel when required.

• Complete post-closing steps to ensure that all necessary documentation is received by downstream partners.

• Monitor and clear loan exceptions; respond to audit requests

• Book and fund new loans and related activities in the loan accounting system.

• Perform process quality reviews of work such as cash break analysis and comprehensive testing of system enhancements.

• Develop, design, and follow inter-departmental controls and risk reducing processes.

• Prepare and submit periodic departmental, team, and metric reports.

• Maintain accuracy and customer satisfaction as the singular priority.

• Other duties as assigned.

Work at Home Technology Requirements:

• A secure home office environment that is free from background noise and distractions

• A reliable private internet connection that is not supplied by using cellular data (hot spot) 

  • Cable or fiber connections are preferred 

  • Internet service download speeds must be at least 5 mbps, with 10+ mbps preferred - check your download speed using a speed test. A sample one can be found here.  To test your home internet from your personal computer at home, type www.speedtest.net into the web browser of your personal computer. 

  • Sustained ability to maintain latency less than 250 ms in voice calls is required

• Hard wired connectivity is preferred, any use of wireless connectivity must be Private (non-public) and password protected through WPA2-PSK (AES) encryption. If you have any questions about your encryption, please consult with your internet provider

  • A private network is password protected where you have ownership or