Program or Department Coordinator I

Overview

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world’s leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world’s deadliest diseases and make life beyond cancer a reality.

At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. These values are grounded in and expressed through the principles of diversity, equity and inclusion. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. Fred Hutch is in pursuit of becoming an anti-racist organization. We are committed to ensuring that all candidates hired share our commitment to diversity, anti-racism and inclusion.

 

The Program or Department Coordinator I supports the Clinic Operations Research Services Team (CORS) by serving as the primary point of contact. Reports to the Director of Clinical Research Nurses & Operations and assist the Clinical Research Nurses within the team in executing their responsibilities & various projects at Fred Hutch Cancer Center in South Lake Union & University of Washington Medical Center - Montlake. This role will follow existing processes and serve a subject matter expert within the department. In addition, it may contribute to the development of work processes. This role provides both administrative and strategic support towards achieving the overall goals of the CORS Clinical Research Nurses.

Responsibilities

• Create, implement and adjust staffing schedules.
• Manage billing paperwork.
• Generate reports.
• May supervise staff.
• Gather / organize medical records and complete limited data entry to support CORS Clinical Research Nurse (CRN) in pre-screening workflow. 
• Create correspondence, documents and presentations.
• Provide coverage for team members as appropriate for your level of responsibility.
• Identify and resolve operational problems.
• Plan, implement and oversee community outreach and external communications.
• Organize events.
• May propose/participate/advise in the development of the program/units strategic plan.
• Manage and triage incoming requests.
• Serve as a point of contact for the department and liaison to other departments.
• May review timesheets and approve time as needed.

Qualifications

Required:

• High School Degree or equivalent
• Minimum one year relevant experience
• Ability to take initiative and use sound judgment in carrying out responsibilities.
• Critical thinking skills.
• Ability to work in a fast paced, complex healthcare environment.
• Customer service skills.
• Ability to prioritize concurrent responsibilities and demands.
• Basic knowledge of medical terminology may be required for certain roles.
• Strong organizational skills.
• Demonstrates initiative as evidenced by advancing technical skills, sharing knowledge with others and taking on more responsibility (re-word to capture spirit of taking initiative an continual learning).
• Basic ability to use the Microsoft Office Suite (Word, Outlook, PowerPoint, Excel).
• Ability to work independently and as part of a team as the situation requires.
• Ability to communicate verbally in person, on the phones, and in writing in a clear, concise and professional manner.
• Ability to facilitate and present in meetings.
• Ability to navigate team and organizational dynamics.

Preferred:

• Associate or Bachelor's Degree
• Prior supervisory experience preferred,
• Basic experience with electronic file sharing.

 

A statement describing your commitment and contributions toward greater diversity, equity, inclusion, and antiracism in your career or that will be made through your work at Fred Hutch is requested of all finalists.