Clinical Systems Analyst, Ambulatory

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The University of Miami UHealth/SoLé Mia opening June 2025, will bring high-quality academic medicine to North Miami, Aventura, and surrounding communities. Our expert team of physicians and staff will represent a wide range of specialties, including NCI–designated Sylvester Comprehensive Cancer Center and Bascom Palmer Eye Institute, the number one eye hospital in the nation. UHealth at SoLé Mia will also deliver the latest in urologic treatments from the renowned Desai Sethi Urology Institute as well as top-notch care from UHealth’s nationally ranked neurology and neurosurgery programs.

UHealth/SoLé Mia has an exciting opportunity for a full- time Clinical Systems Analyst, Ambulatory with a hire date of December 2024 to work onsite.

The Clinical Systems Analyst, Ambulatory works to ensure the clinical computer information systems in the UHealth system are working efficiently and effectively. The analyst provides necessary experience and knowledge to ensure all aspects of clinical applications and systems development, build and implementation. The analyst analyzes, defines and applies technical knowledge to solve complex problems regarding clinical application systems. The Clinical Systems Analyst Ambulatory works closely with team members, staff and other personnel to gain and understand the objectives and requirements for the assigned clinical system. Is also responsible for trouble shooting problems and challenges within the clinical information systems which may include software problems, hardware issues or even networking difficulties.   

• Provides basic support for designated clinical applications systems. Augments and assists with the design, development, implementation of enhancements to existing systems.  

• Participates in the pre-implementation tasks, as assigned, such as system design, testing and training in order to gain a thorough knowledge of the technology-enabled workflows and the application features and functions. 

• Responsible for the collection of data from multiple sources to assist team with implementations, optimizations, testing, and system upgrades. 

• Provides day-to-day application support, completes service tickets, and participates in on call rotation. 

• Assists with troubleshooting issues with members of other teams or business units. 

• Assists with communication to assigned group regarding new features/functionality, new workflows, training system availability and downtime procedures. 

• Assists end user with system related issues, oversee dictionary database structure set up and maintenance as necessary for clinical information systems being used. 

• Assists in meeting scheduling and preparation. 

• Completes workflow documentation.  

• Adheres to Service Level Agreements for incident management. 

• Adher