Security Officer - Bank Branch Greeter

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer - Bank Branch Greeter in Malvern, PA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Security Officer at a financial institution location, you will be the first point of contact, welcoming visitors, managing access, and monitoring cameras and alarms to help identify and help to deter security-related concerns. You will support employees and guests with clear communication, document incidents, and use computer and/or tablet systems for reporting and visitor logs. At Allied Universal, you will bring integrity, teamwork, and a people-first approach every day.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:

DayTimeMon07:00 AM - 03:00 PMTue07:00 AM - 03:00 PMWed07:00 AM - 03:00 PMThur07:00 AM - 03:00 PMFri07:00 AM - 03:00 PM

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to employees, visitors, and vendors at a front desk within a financial institution location by carrying out security procedures, site-specific policies, and when appropriate, emergency response activities.
• Control access by verifying identification, issuing visitor credentials, maintaining sign-in and sign-out logs, and directing guests to appropriate destinations.
• Monitor security-related alarms, access control systems, and CCTV as assigned, and report irregular activity per site procedures.
• Answer phones and greet arrivals, route calls and requests, and coordinate with building management and client contacts as needed.
• Respond to incidents and critical situations in a calm, problem-solving manner, including medical events, fire alarms, and other urgent situations, and notify emergency services when directed by procedure.
• Complete security-related reports and documentation such as incident reports, daily activity logs, and shift turnover notes with accurate details.
• Support a professional lobby environment by assisting with package and delivery screening procedures, lost and found processes, and lobby queue management as applicable.
• Communicate clearly with Allied Universal leadership and site contacts regarding policy questions, access issues, and operational concerns, escalating matters when required.
• Help to deter unauthorized access and/or disruptive behavior through a visible, attentive front desk presence and consistent application of site policies.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

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