Project Specialist

About the Role

The Project Specialist will be working with a team of highly skilled and experienced Service Delivery managers and consultants to meet project goals. In this role, you will serve as the primary resource for the scheduling and staffing projects for your assigned service line. As a Project Specialist your primary focus will be to serve the team by ensuring that projects are staffed correctly and stay on track. You will be responsible for helping set up projects as well completing various project tasks in support of the Service Delivery teams.  

Reports to 

PMO Manager

Pay Classification

Full-Time, Exempt  

Responsibilities 

• Utilize Salesforce to track and adjust project schedules 
• Coordinate internal and external meetings 
• Assign resources needed to achieve project goals 
• Monitor project activities and create project related documentation
• Proactively manage changes to scope, cost, and schedule of project work
• Act as a liaison between the Service Delivery team and client contacts, ensuring timely receipt of client deliverables
• Utilize high critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy
• Schedule clients for multi-year agreements
• Develop or enhance best practices and tools for project execution and management
• Devise contingency plans as needed
• Assist senior management in all aspects of project performance (i.e., technical, contractual, administrative)  

Minimum Qualifications

EDUCATION 

• Bachelor’s degree in project management, or a related discipline preferred 

EXPERIENCE 

• 2-4 years of project management/coordination experience  
• Thorough understanding of project management and tools available 
• Hands-on experience with Salesforce or other CRM, preferred but not required 
• Proven experience managing projects and customer expectations  

CERTIFICATIONS  

• CAPM, PMP, or other relevant certification preferred 

SKILLS 

• Strong relationship building skills and partnering with others  
• Strong ability to\lead a team/project, plan, prioritize, communicate, and influence others   
• Ability to embrace change and work in a fast-paced environment   
• Ability to adopt and evangelize best practices suited to program/project   
• Customer driven with ability to work within a team environment   
• Strong organization and presentation skills   
• Collaborative mindset to establish and maintain a productive working relationship with key stakeholders at all organizational levels   

Benefits

• Healthcare, Dental, and Vision Benefits
• Employer Paid Life Insurance and Disability Insurance
• EAP - Employee Assistance Program
• Pet Insurance
• 401(k) Plan with Employer Matching
• Competitive Bonus Structure
• Home Office Reimbursement
• Certification Reimbursement
• Personalized Career Coaching
• Generous Paid Time Off
• Paid Office Closure December 25-January 1
• Vacation Bonus
• Summer Hou