Individual & Family Plans (IFP) Portfolio Planning & Intake Senior Manager - Remote - Cigna Healthcare

The Individual Family Plans (IFP) & Small Group Product Group (SGP) Portfolio Planning Leader is a strategic role responsible for overseeing the intake, evaluation, prioritization, and governance of portfolio initiatives across business segments. This leader ensures alignment with enterprise strategy, drives value creation, and facilitates decision-making across cross-functional teams.

Key Responsibilities:

• Lead team of Intake Managers
• Lead annual strategic planning cycles Stakeholder Experiences.
• Aggregate and prioritize initiatives vying for investment.
• Ensure alignment with enterprise goals and value drivers.
• Serve as a connector across Stakeholder Experiences to ensure initiatives are prioritized and escalated appropriately.

Portfolio Prioritization & Value Optimization

• Own and facilitate road mapping sessions and Pitch Day
• Synthesize multi-year roadmaps into IFP & SGP Master Inventory
• Assist in determination of value optimization and strategic alignment
• Coordinate Stakeholder Experience Prioritization (1-n)
• Effort & Value Assessment EG: Impact & Feasibility Assessment, Business Case Validation

Portfolio & Intake Management/ Governance & Decision Support

• Lead end-to-end management and coordination of all requests submitted into IFP & SGP Intake processes
• Own and facilitate portfolio governance, ensuring initiatives meet readiness criteria and are aligned with enterprise strategy.
• Guide business and partner with stakeholders to define problems and shape solutions.
• Identify, communicate and manage risks in an organized and detailed manner – timely escalation of barriers to success.
• Make initial Go/No-Go decisions, based on knowledge of aligned Stakeholder Experience Roadmap and backlogs (Strategic and Business Directed), and pipeline.
• Present GO recommendation to the Portfolio Leadership for disposition; if approved, include in backlog, and sequenced for delivery.
• Provide outcomes/status to the business submitters, including what the recommended outcomes mean.
• Drive trade-off and sequencing decisions across verticals, ensuring transparency and alignment.

Qualifications:

• Bachelor’s degree preferred
• Minimum of 15+ years of experience working in strategy and operational leadership, with a proven background successfully leading organizations through business transformation.
• 15+ years of relevant Portfolio Management, Program/Project Management, and/or healthcare experience required.
• 10+ years of experience leading people.
• Experience and/or working knowledge across multiple growth platforms, sub-business and/or functions preferred.
• Ability to work effectively in a dynamic and rapidly changing team-based, heavily matrixed environment.
• High degree of flexibility and agility.
• Works well in a fast-paced environment.
• Thrives on dealing with ambiguity and managing complexity.
• Strong relationship management and cross-functional influence, including at the most senior levels of the organization.
• Ability to understand complex needs of stakeholders at all levels of the organization in order to drive sustainable change.
• Innovative and will challenge the status quo.
• Strategic mindset & enterprise thinker.
• Strong self-awareness and emotional intelligence.
• Strong business acumen to support strategic alignment of initiatives.
• Acts authentically with honesty and integrity to create trusted relationships.
• Courage to reimagine current operating model and recommend ways for working differently.
• Demonstrated ability to drive and influence diverse stakeholders to decisions, alignment, and commitment, often requiring significant cross-functional coordination to achieve desired business results.
• Independently identifies and frames opportunities in a structured, data-driven way to clearly communicate options, risks, trade-offs.
• Ability to design, gain alignment and successfully execute key enterprise initiatives from start to finish; works independently, with guidance in only the most complex situations.
• Strong Change Management exposure to the discipline and components of Change Management (measurements, delivery, planning, execution, theories)

CRITICAL COMPETENCIES:

• Strategic Mindset – Looks to future needs and possibilities and translates Enterprise strategic goals into executable plans
• Action Oriented – Takes on tough challenges with sense of urgency, high energy, an