Business Systems Analyst

Role Overview
The Business Systems Analyst (BSA) will support critical Identity & Access Management (IAM) initiatives, with a focus on directory services including Oracle Unified Directory and Microsoft Active Directory / Entra ID. This role will partner closely with security, infrastructure, and application teams to drive requirements, improve identity processes, and support delivery of enterprise directory and access solutions. You will work with a senior, highly experienced team, requiring strong communication, organization, and facilitation skills.

• Lead requirements gathering and facilitation sessions with business, security, and technical stakeholders
• Translate complex needs into clear, well-structured functional and technical documentation
• Support initiatives involving directory services, identity lifecycle management, and access controls
• Collaborate with engineering and infrastructure teams on Active Directory, Entra ID, and Oracle Unified Directory integrations and enhancements
• Create and maintain process flows, system diagrams, and architecture visuals (highly preferred)
• Utilize tools such as JIRA, ServiceNow, and Clarizen to manage requirements, workflows, and delivery tracking
• Partner with project managers to ensure timely and successful delivery of IAM initiatives
• Act as a liaison between senior stakeholders and technical teams, ensuring alignment and clarity
• Support audit, compliance, and regulatory requirements through thorough documentation and traceability

Required Qualifications/Skills

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 5+ years of experience as a Business Systems Analyst in financial services or a regulated environment
• Strong experience with Identity & Access Management (IAM) and directory services
• Hands-on or working knowledge of Oracle Unified Directory and Microsoft Active Directory / Entra ID
• Proven expertise in requirements facilitation, documentation, and stakeholder engagement
• Experience using JIRA, ServiceNow, and/or Clarizen
• Solid project management / project coordination experience
• Ability to step into a Project management role if required.
• Excellent written and verbal communication skills, with comfort engaging senior-level stakeholders

• Strong ability to create system diagrams, data flows, and architecture documentation (e.g., Visio, Figma)
• Experience with identity lifecycle processes (joiner/mover/leaver), group management, and access provisioning
• Understanding of security and regulatory frameworks (e.g., SOX, FFIEC)
• Experience working in Agile or Kanban delivery environments

Location: Dallas, TX

About Techstra Solutions
Techstra Solutions is a certified woman-owned (WBENC) management consulting firm specializing in strategy, technology, and implementation services for large organizations undergoing digital and talent transformation. Our experienced team partners with clients to co-create innovative solutions in applications, data, AI, and automation that accelerate measurable, sustainable change. From advisory consulting through technical execution, we are dedicated to driving world-class business solutions that fit your strategic requirements and deliver results. For more information: www.techstrasolutions.com

Equal Employment Opportunity Statement

Techstra Solutions is an equal opportunity employer. The Company makes its decisions on merit, and its policy of equal opportunity prohibits discrimination in all phases of the employment process, including, but not limited to, recruitment, hiring, promotion, selection, transfer, demotion, layoff, termination, compensation, benefits, and other terms and conditions of employment. The policy of equal opportunity applies without regard to race, color, creed, religion, gender, sexual ori