Clinical Operations and Revenue Cycle Program Manager

University of Colorado Anschutz Medical Campus

Department: Emergency Medicine

Job Title: Clinical Operations and Revenue Cycle Program Manager

Position #: 00850839 – Requisition #: 40556

Job Summary:

The Clinical Operations and Revenue Cycle Program Manager will focus on clinical and quality initiatives, faculty experience, revenue cycle, and external engagement. This position places a central role in leading operational and quality improvement projects, redesigning and standardizing the faculty orientation experience, formalizing Emergency Department visits with external organizations into a consulting model and partnering with department leadership to manage revenue cycle optimization.

Key Responsibilities:

Clinical Operations and Quality Improvement (25%)

• Lead operational and quality improvement projects across Emergency Medicine clinical operations, ensuring alignment with departmental goals and mission.

• Partner with clinical leaders, faculty, and operational stakeholders to identify workflow inefficiencies, quality gaps, and operational risks, and develop data-driven solutions.

• Support continuous improvement initiatives by tracking outcomes, defining metrics, and reporting progress to leadership.

Faculty Orientation & Experience (25%)

• Revise, standardize, and maintain the faculty orientation program, ensuring consistent, high-quality onboarding experience across clinical, academic, and operational domains.

• Collaborate with departmental leaders to ensure orientation content reflects current workflows, documentation standards, quality expectations, and compliance requirements.

• Serve as a key resource for new faculty during onboarding, supporting early adoption of best practices in clinical operations, documentation, and departmental processes.

External Engagement (25%)

• Formalize ED site visits and engagements with external organizations into a structured consulting model, including standardized scopes of work, deliverables, timelines, and reporting frameworks.

• Support operational, financial, and analytical components of external engagements to ensure value delivery and alignment with departmental strategy.

• Partner with department leadership to track outcomes and assess opportunities for growth and sustainability of external consulting activities.

Revenue Cycle (25%)

• Manage revenue cycle performance and collaborate with department leadership and CU Medicine to identify gaps and improvement opportunities.

• Maintain up to date knowledge and expertise on the evolving coding, documentation, billing and reimbursement developments pertaining to emergency medicine.

• Create reports, summarize information, and analyze billing trends including CPT code usage, payer mix, write-offs, denials, days in A/R, and date of service vs date of post.

• Interface with CU Medicine to ensure that billing and collection for the professional services of the Department achieves appropriate and optimal reimbursements

• Provide assistance in updating/educating of billing faculty to changes in CPT codes, contracted reimbursement