Senior Manager: Ski School

 

Create Your Experience of a Lifetime!

 

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
   

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

 

Job Summary:

The Ski & Ride School Senior Manager is responsible for the overall guest experience within the Ski & Ride School. This is achieved by focusing on quality control of our products, financial management, teamwork, guest relations, employee development, creation and implementation of new programs and services, hiring, training, and leading the management team, handling administrative duties, and fulfilling personal development and job-specific responsibilities as defined by the Director.

 

Job Specifications:

• Starting Wage: $80,000 - $91,000 + annual bonus
• Employment Type: Year Round
• Shift Type: Full Time
• Minimum Age: At least 18 years of age
• Housing Availability: No

 

Job Responsibilities:

• Direct and monitor the quality of Ski & Ride School products and staff to ensure an exceptional guest experience, alignment with resort and company goals, financial success, and the development of future products and programs.
• Oversee financial management for all operations, including budget development and achieving financial contribution goals through internal controls and strategic product development.
• Manage personnel, including hiring and professional growth of all staff, and lead operational and strategic planning for the school alongside the Director of Skier Services. Provide direct oversight of Supervisors, Product Managers, and Location Managers.
• Collaborate with the other Senior Manager, Training Manager, and Director to achieve quality, financial, and safety goals for the Ski & Ride School.
• Develop and implement an operations plan to manage the business to predetermined margins, factoring in revenue opportunities, labor margins, expense control, and guest experience quality.
• Act as a leader of change, presenting and driving new initiatives cascaded from the company to the Ski & Ride School.
• Stay current on guest and employee health and safety regulations, including MSDS standards, universal precautions, child abuse guidelines, temporary background checks, emergency evacuation, and lightning procedures.
• Actively seek information about industry trends, competitors, and events, and remain engaged with professional organizations (e.g., ISIA, PSIA/AASI).
• Monitor and maintain the quality and appearance of facilities, including on-mountain and base area buildings, sales locations, organizational yards, signage and program imaging, teaching terrain, and locker rooms. Perform other duties as assigned.
• Proactively contribute to enterprise-wide initiatives by participating in selected projects that drive company-wi