Senior Product Manager, Platform Engineering

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Senior Product Manager, Platform Engineering

Overview:
Mastercard’s Technology Foundations program is looking for a Senior Product Manager to own our internal development platform that empowers our development teams to build, and deploy, and run software to help some of the world's largest companies make data-driven decisions.
As a member of our team, you will help develop a vision and strategy for the developer experience of the APT Platform, an internal development platform designed for building rapid go-to-market products and features.
You'll work with development teams to understand their biggest challenges, from infrastructure to efficiency, and translate them into feature requirements and priorities for our infrastructure teams to execute on. You'll work daily with Software Engineers, Quality Engineers, Program Managers, and leaders across all technology functions to build great products that enable Mastercard's Services organization to deliver top-tier software solutions to our customers.
Our teams are growing and are in need of product leadership. If you are an experienced Product Manager with a passion for internal tools, infrastructure, and services, this role could be a great fit!

Role:
• Drive a platform strategy and roadmap for our internal development platform.
• Build relationships with development teams across Mastercard's Services organization to understand and address their biggest development, release management, and runtime management challenges.
• Research the commercial and strategic priorities of market-facing programs to ensure that infrastructure teams are tackling the most pertinent problems.
• Create specifications and acceptance criteria for features, and work with cross-functional teams to ensure that the features are properly developed.
• Identify issues, risks, and dependencies to track product development.
• Track and drive adoption of new features and systems.
• Use metrics to enable data-driven decision making and measure impact.
• Write documentation and build demos and presentations for stakeholders.

All About You:
• Demonstrated experience in product management, specifically within software product management, infrastructure, cloud services, or platform products in a high-growth technology environment.
• Experience with Agile software development principles and methodologies
• Familiarity with DevOps concepts and Platform Engineering.
• Ability to identify patterns of needs and priorities across teams, understand the workflow of multiple roles, and design solutions that help teams achieve their goals.
• Proven ability to analyze data and metrics to inform product decisions and demonstrate impact.
• Strong focus on delivering customer value and experienced in building strong customer relationships.
Proven track record in collaborating with cross-functional teams.
• Excellent written and verbal communication skills with the ability to convey complex technical concepts to a diverse audience.
• Ability to deal with multiple and competing priorities, structure and manage work streams, and set clear expectations and deadlines.
• Ability to balance short and long-term investments and add a commercial lens to deeply technical problem spaces.
• Experience with Atlassian suite (Jira, Confluence, etc.), Aha! roadmapping software, and/or other similar software.
• Bachelor’s degree in Computer Science, Engineering, or a related field. Equivalent practical experience will be considered.

This role is not eligible for Mastercard’s work authorization sponsorship. As such, candidates must be eligible to work in the United States, now as well as in the future, without employer sponsorship.

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Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any o