Job Summary

Clark County IT is looking for a diligent, innovative, analytical and experienced Mobile Administrator who views success as the ability to serve others. This hire is dedicated to providing the highest quality service to our employees and the community. We want team members to learn, grow and build a future with us. A versatile individual who is interested in helping support County operations, based on industry standards.

All of us in IT understand that our job may require us to be available 24/7 to provide the high level of customer service our customers expect. However, at Clark County we provide this support while maintaining a healthy work/life balance. We'll support your growth and reward your commitment with training in the latest tools, extraordinary benefits and opportunities for professional advancement.

The Mobile Administration role will provide sophisticated MDM smart device support for our customers throughout the County. That includes the entire lifecycle of smart devices, maintaining applications, and associated equipment. The person will also trouble shoot problem areas (in person, remote connections or by phone) in a timely accurate fashion and provide assistance where required. Supporting mid-level functions for the Help Desk team and other areas within IT. Focused in Tier 3 activities while guiding Tier 1 and 2 team members.
Our department values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Our department also encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds.

This is a full-time hourly position represented by IT Guild.

This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions.

Qualifications

• Education and Experience: 

• Bachelor’s degree in computer science or a related field OR a proven track record working as a mobile admin. The degree must come from an institution of higher education. It must have National Recognition by Accrediting Agencies approved by the U.S. Secretary of Education. Official transcripts may be requested at hire. 

• Knowledge of current principles in MDM and endpoint environments and information technology systems to include: Windows 11 O/S; Windows networking principles; Active Directory, DNS, DHCP; Group Policy management; command line execution; internal and external storage devices; productivity software application suites; Jabber, Office 365 Product Suite, MS Teams, Outlook, Visio; desktop and file management principles; trouble shooting techniques; ticketing systems; asset and inventory management systems; imaging/provisioning systems; various computing devices including desktops, laptops, tablets, handhelds/mobiles; and endpoint management systems. 

• A valid motor vehicle operator’s license may be required depending on the job functions. 

• Employment is contingent upon passing a security background investigation. This position may require a possible background test and or finger printing (this can take up to 6 weeks). We do need to have the results of each test prior to the start of employment. 

Selection Process:

Resumes and other documents must be attached together in the 'Resume Upload' section of the application.  Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.

Application Review (Pass/ Fail) - An online application is required.  Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review.  Candidates deemed most qualified will be invited to participate in the remainder of the selection process.

Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement.  Candidates deemed most qualified will be invited to participate in the remainder of the selection process.

Oral Interview - The interview will be job related and may inc