CHILD SUPPORT CASE PROCESSING ANALYST - PPFD - 73004892

Requisition No: 881619 

Agency: Department of Revenue

Working Title: CHILD SUPPORT CASE PROCESSING ANALYST - PPFD - 73004892

 Pay Plan: Career Service

Position Number: 73004892 

Salary:  $38,760.36 - $45,004.08 Plus $644.76 Competitive Area Differential (CAD) /annually 

Posting Closing Date: 08/18/2026 

Total Compensation Estimator Tool

Florida Department of Revenue

Child Support Program

Child Support Case Processing Analyst – PPFD (Revenue Specialist II)

Tampa

The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

This Revenue Specialist II ECC - Child Support Case Processing Analyst - PPFD position, on the Payment Processing Funds and Distribution Team in Region 3, performs payment processing for child support cases and is an excellent fit for critical thinkers with a financial background. If you enjoy working with financial information and problem solving, this may be the position for you. Your duties would include:

• Initiating and responding to requests
• Analyzing and completing financial activities
• Coordinating with internal and external partners
• Researching and resolving case issues
• Gathering information and analyzing case data to determine next steps
• Assisting customers
• Interacting with financial services providers, other states, employers, and other business partners
• Making decisions based on case information and provided documentation

MINIMUM REQUIREMENTS:

• Two years of experience processing information using a computer system.
• Two years of experience conducting research and analyzing information to make decisions. *
• Two years of experience communicating with others to gather information. *
• Two years of experience working in a financial environment or completing monetary transactions.

SUBSTITUTIONS:

• *Relevant education may substitute for the required experience. If applicable, please indicate degree earned or number of credit hours attained and attach diploma/transcript when submitting application.

SPECIAL NOTES:

• Full-time (40 hours per week) position; standard workday of 8am – 5pm, Monday through Friday.
• This role may be eligible for part-time telework after you complete required training and reach an acceptable level of proficiency (some days working remotely, all other working days will be at the Tampa Service Center, in Hillsborough County, FL).

SALARY: $38,760.36 - $45,004.08.

BENEFITS: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: Anita Shay, (813) 947-6081, Anita.Shay@floridarevenue.com.

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you state