DEPT OF CHILD SAFETY

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully engage children and families to ensure safety, strengthen families, and achieve permanency. DCS has field office locations located throughout the state of Arizona, with its central office located in Downtown Phoenix. DCS employs over 2,800 employees who share the common vision of ensuring children thrive in family environments free from abuse and neglect.

CASE AIDE 

Job Location:

Office Child Welfare Investigations
663 W Main Ave., Casa Grande, AZ 85122

Posting Details:

Salary: $17.348/hourly 

Grade: 14

 

Job Summary:

Under immediate to general supervision, this position provides a variety of services to families, children and adults in various social service programs in the Department of Child Safety (DCS). Duties include assisting individuals and families with application process, providing case management assistance to participants involved in DCS, as well as providing clerical support, as needed.

 

Job Duties:

• Provides one on one instructions/role playing to DCS clients on home arrangement and child development; refers clients to appropriate community resources; and assesses clients in regards to the needs and abilities as outlined by the case manager.
  
• Transports/escorts clients to scheduled appointments and makes arrangements for appointments; documents and enters case notes into Guardian.
  
• Conducts parenting skills training classes for DCS clients; and supervises visits among natural parents and children; documents and enters case notes into Guardian.
  
• Refers clients to community organizations to increase self sufficiency; participates in Foster Care Review Board (FCRB) meetings, staffings, court hearings and other meetings as required; attends scheduled trainings.
  
• Writes case dictation for case files; and meets with participants to monitor compliance and progress with case plans.
  
• Participates in unit meetings. Provides clerical support, as needed.
  
• Other duties as assigned as related to the position.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

• Current state, federal and district laws and policies regarding child welfare services
  
• Resources available in the community that may be utilized on behalf of clients
• Policies, procedures and practices of court FCRB with regards to cases involving custody and placement of children
• Developmental and behavioral problems of children' cultural, environmental and community influences on the behavior and development of individuals

Skills in:

• Eliciting and gathering information
  
• Listening and providing supportive attention
  
• Managing own time and arranging work
  
• Verbal and written communication
• Interpersonal relationships

Ability to:

•  Organize pertinent data in a logical, coherent manner
  
•  Perform routine clerical functions such as reception, filing, mailing, data entry
  
•  Prepare written reports in a prescribed format
  
•  Establish and maintain effective working relationships with clients and their families
  
•  Use computers and software
  
•  Learn DCS policies and procedures
  
•  Interact with professionals, e.g. psychologists, social workers, etc., on a daily basis

Selective Preference(s):

Possess some college or university experience with some credit hours in child development, rehabilitation, social services, counseling, psychology, sociology or other related field. Working in a child welfare environment indirectly or directly with clients. The ideal candidate will also possess computer experience, which includes Windows applications.

Pre-Employment Requirements:

Must be able to obtain and maintain a valid Arizona Department of Public Safety Level One Fingerprint Clearance Card