Global Channel Sales Operations Advisor

About Us

At Netwrix, our mission is to revolutionize data security by placing identity at the core - providing unparalleled visibility and control. Engineered and supported by over 900 highly talented, motivated employees and hundreds of trusted partners in nearly every geography, Netwrix solutions are relied upon daily by security professionals across more than 13,500 organizations in over 100 countries around the world.

Over the past two decades, Netwrix has expanded its market presence through innovation, organic growth, and strategic acquisitions, and are proud to be backed by renowned private equity firms, TA Associates and Centerbridge Partners. Netwrix maintains a global presence, fostering a remote-first work environment while encouraging and facilitating frequent face-to-face interaction with colleagues, customers, and partners.

Position Overview

Netwrix's channel program is a significant and growing part of our business — generating approximately $250M annually through a global network of resellers and partners managed by 16 Channel Account Managers across North America, LATAM, EMEA, and APAC. The program runs on Salesforce and a customized partner portal, and it works. But it's operating without the operational infrastructure it needs to scale. 

This is a new role. You'll be the first dedicated channel operations resource at Netwrix, reporting directly to the Head of Global Sales Operations. That means you'll have real ownership — of the partner program structure, SFDC channel data governance, renewal operations for a $200M book, incentive and MDF administration, and the day-to-day operational backbone that lets 16 CAMs spend more time with partners and less time on admin. 

If you're someone who has done channel ops work and wants to own a function rather than support one, this is the role. You'll work closely with regional sales leadership across North America and internationally, and you'll have direct visibility to the CRO. 

What You'll Do

Partner Program Design & Governance w

• Own and evolve the Netwrix global partner program — tier structure, partner requirements, benefits, and progression criteria 

• Define and enforce deal registration policy globally, including rules of engagement between direct and channel, conflict resolution, and co-sell guidelines 

• Maintain global partner agreement templates in coordination with Legal; track partner contract compliance and annual tier recertification 

SFDC & Partner Portal Operations 

• Own SFDC channel data integrity across all regions — partner account hierarchy, opportunity source tagging, CAM assignments, deal registration objects, and renewal linkage 

• Serve as the business owner for the partner portal — manage the enhancement roadmap, content currency, and configuration changes in partnership with IT 

• Build and maintain channel reporting in Salesforce: pipeline by region and tier, new license bookings, renewal coverage, deal registration conversion, and CAM productivity metrics 

Renewal Operations 

• Support the partner renewal process — renewal opportunity support, partner notification cadence, at-risk flagging, and CAM assignment for coverage across a ~$200M annual renewal book 

• Produce a weekly renewal at-risk report; maintain partner renewal forecast visibility in SFDC for Sales Operations leadership 

Incentives & MDF Administration 

• Design, administer, and track partner incentive programs — rebates, SPIFFs, co-op/MDF, and new license or renewal accelerators 

• Manage incentive approval workflows, payout tracking, and ROI reporting; build and maintain the annual channel incentive budget with Finance 

CAM Enablement & Operational Support 

• Onboard new CAMs to Netwrix channel systems, tools, and process; maintain a global CAM operations playbook 

• Serve as the first escalation point for CAMs on operational issues — portal access, SFDC da