Specialist, Product Program Manager

The Product Manager will work closely with the Director of Product Management to manage the continuous improvement of the product portfolio that optimizes the PVS learning experience. Product Managers assess the market and customer needs, define a roadmap for the solution, monitor its development and delivery, and communicate with internal and external stakeholders. This role will work closely with cross-functional teams, including software engineering, content development, marketing, sales, and school-facing support teams. The Product Manager is expected to be an expert in Agile Software Development practices and will be part of the implementation of those practices within the Product Management team.  

Responsibilities: 

• Collaboratively develop and continually refine product roadmaps based on our strategy and investment priorities for the platform capabilities that enable the end-to-end product strategy 

• Develop a deep understanding of customer needs/pain points through regular, direct interaction with customers or analysis of feedback and translate them into clear problem statements 

•  Develop rapport and trust with business owners, engineering, architecture, and other key stakeholders 

• Draft business cases with the business value and success metrics well-defined 

• Support quality management efforts by assuring that the aggregate results of the teams are systematically integrated (i.e. performance, security, reliability requirements and other non-functional requirements are met) 

• Evaluate and share via reports and/or dashboards product performance and KPIs 

• Communicate the product vision clearly and comprehensively so that all stakeholders understand the scope of work and intended behavior of the final product 

• Recognize the impact of change on others and effectively lead change management efforts  

• Work with our research teams to define, measure, and improve the efficacy of our digital products 

• Keep abreast of industry trends, technologies, and competitive analyses to identify new opportunities and initiatives which ultimately serve the long-term product strategy 

• Continuously update knowledge of emerging AI trends and tools that impact product work 

• Experiment with AI to streamline discovery, planning, and delivery processes, improving efficiency without compromising product or customer outcomes