Director of Business Operations & Analytics

About the Role

Rocket Travel is looking for a Director,  Business Operations & Analytics to join and lead our growing BizOps team.The BizOps team has 3 core overlapping responsibilities which consist of Business Analytics, Business Intelligence and Business Strategy. In this particular role, you’ll work cross functionally with every department at Rocket and work on small tasks or big projects with immediate value added to the company. 

Rocket Travel is a place where you:

• Work with teammates across the globe who have a passion for finding solutions backed by data and strategy. 
• Take moonshots by going above and beyond to hit and exceed our goals as a team.
• Rise together by working collectively to elevate ourselves, supporting one another and catching each other when we fall. 
• Own decisions and take action that can be implemented in a matter of days (or hours).
• Get inspired and encouraged by vacationing faster, with an annual vacation stipend.
• Receive a competitive compensation package, including bonus, 401k with match, flexible vacation time, maternity and paternity benefits, health, and dental insurance.
• Total Compensation is based on experience - Salary: The starting base salary for this role is $165,000 with a discretionary target bonus of up to 33%.
• Can have a flexible work schedule. We have great offices in Chicago’s West Loop and in NYC’s Empire State building, we have a hybrid team, and a flexible work environment.
• Share your passion for travel with equally adventurous teammates. 
• Work within Booking Holdings (NASDAQ: BKNG) group of companies to create travel solutions that build customer loyalty through customized value propositions for partners around the world 

As a Director, Business Operations & Analytics at Rocket Travel, you will: 

• Lead projects to optimize both top-line and bottom-line growth. From supporting new partner forecasts to testing revenue management strategies to analyzing customer behaviors, you will be a key contributor for financial growth at Rocket.
• Identify gaps in our business and propose creative solutions. As the traveler adapts to a new age of travel, Rocket continues to grow as a company alongside the trends. 
• Become a leader in Business Intelligence practices at Rocket. From creating and maintaining our internal BI tool to building new visualizations to easily interpret complex data, you will become a go to source at Rocket for all things data related. 
• Work closely with and advising the Leadership Team - communication with leadership highlighting problems and potential solutions is key in this role.  Focusing on constant improvement in the business outcomes. 
• Solve problems that have not been solved before. The BizOps team is here to help solve all problems and questions that our internal team members are facing. Being comfortable in ambiguity and being able to work in large datasets without the help of others is a key part of this role. 
• Work closely with our EPD (Engineering, Product, Design) team. As a tech company first and foremost, part of your role will be to engage with leaders on the Product side to help prioritize and size sprint tickets and make decisions on A/B tests based on both qualitative and quantitative data. 
• Relentlessly prioritize across multiple time horizons. There will be short turnarounds for some projects, and longer engagements for others. You know how to manage the time needed from your team and balance both. 
• Manage a diverse team of analysts and managers. In order to best suit the needs of the organization, BizOps has developed a team with a wide variety of strengths and talents. 

About you:

• You have 8+ years of experience working within a relevant BizOps role with at least 4 of those years managing a team. 
• You like being a jack of all trades. You have the ability to think broadly about the big picture and use that foresight to dig deep into different functional areas.
• You are not afraid of a challenge. You have previous experience working with SQL or large data sets and love solving complex problems.
• You enjoy telling stories with Data. Data is only as powerful as how it is presented. Part of the role of BizOps is finding the insights most valuable to others and expl