Account Manager, Surgical Reconstruction - Chicago, IL

Changing lives. Building Careers.
 

Joining us is a chance to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, our colleagues are challenging what’s possible and making headway to innovate new treatment pathways to advance patient outcomes and set new standards of care.

SUMMARY DESCRIPTION

Responsible for driving sales growth in Surgical Reconstruction product line by executing territory plans, educating clinicians, and supporting operating room needs. The Account Manager will call on multiple call points/surgical specialties. Products include, but are not limited to: Plastic & Reconstructive Surgery; Hernia & Abdominal Wall Reconstructive Surgery

REPORTING & MANAGEMENT SCOPE

SUPERVISION RECEIVED

Under direct supervision of Surgical Reconstruction Regional Business Manager

SUPERVISION EXERCISED

None

KEY RESPONSIBILITIES

• Build and maintain relationships with surgeons, clinicians, hospital administrators, and internal stakeholders.
•  Work across Integra functional areas to ensure customer satisfaction.
• Collaborate with RBM to target, set goals, and create plans to meet/exceed revenue expectations.
• Develop a formal business plan at the beginning of each fiscal year to be followed by subsequent monthly and quarterly territory reports aimed at achieving territory sales goals.
• Educate and influence targeted customers.
• Work with peers when called to support case coverage and inventory requests.
• Apply strong negotiation and objection‑handling skills.
• Exhibit strong leadership and people skills.
• Demonstrate strong work ethic, time‑management, and organizational skills.
• Communicate scientific/clinical benefits of products.
• Maintain high level of technical product, surgical technique, and disease state knowledge.
• Identify product improvement opportunities for sales, marketing and product development teams.
• Provide a consultative role in the OR environment in accordance with specific product indications.
• Operate within defined budgets and strictly within accordance with corporate policies and procedures.
• Strictly adhere to the policies and procedures within the Advanced Code of Conduct and the Sunshine Act.
• Identify trade show and customer education opportunities to provide resources and solutions to key industry groups

REQUIRED SKILLS & MINIMUM QUALIFICATIONS

Education

• Bachelor’s Degree or an equivalent combination of education and/or experience is required; business or science-related degree preferred

Experience

• Bachelor’s Degree or an equivalent combination of education and/or experience is required; business or science-related degree preferred
• Minimum two years’ experience business-to-business sales (or similar)
• Operating room experience is necessary; plastic surgery experience preferred.
• Minimum of two years of surgical device or other medical sales preferred

Skills & Competencies

• Excellent analytical, written and verbal skills.
• Conflict resolution and problem‑solving skills.
• Ability to communicate scientific/clinical features and benefits.
• Strong emotional intelligence.
• Interpersonal and political savvy within hospital setting 
• Negotiation and objection handling skills.
• Track record of developing sales plans and successfully executing
• Team player
• Leadership and people skills.
• Work ethic, time management, organizational skills.
• Candidate must be local to Chicago, IL

Tools And Equipment Used

This role requires regular use of tools and equipment relevant to the work environment. Examples include:

• General office equipment (computer, phone, printer).
• CRM platforms.
• Internal reporting tools.
• Clinical demonstration tools.

PHYSICAL REQUIREMENTS

The physical requirements listed below represent the motor and physical abilities necessary to successfully perform the essential duties of this position. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to enable individuals with disabilities to perform these duties.

While performing the responsibilities of this role, the employee is expected to:

• Physically capable of standing for long hours in the Operating Room during cases.
• Must be able to lift and carry 50lbs
• Must possess a valid driver's license

ADVERSE WORKING CO