Field Service Technician - Heavy-Duty Trucks and Equipment

Location: Casper, Wyoming
Job Title: Field Service Technician - Heavy-Duty Trucks and Equipment
Employment Type: Full-Time
Start Location: Field Work
Company: Interstate Power Systems

Overview

We are seeking a skilled and motivated Field Service Technician to join our team in Casper, Wyoming. The technician will perform maintenance, repairs, and troubleshooting on a diverse range of equipment, including trucks, heavy machinery, workover rigs, frac equipment, and generators. This role requires a self-starter who can work independently in the field, starting most days from their home.

Key Responsibilities

• Diagnose, repair, and maintain various types of equipment, including trucks, workover rigs, frac equipment, generators, and other heavy machinery.
• Perform routine preventive maintenance to ensure equipment reliability and compliance with safety standards.
• Troubleshoot mechanical, hydraulic, and electrical systems to identify and resolve issues efficiently.
• Document service activities, including parts used, time spent, and detailed repair notes.
• Communicate effectively with customers and internal teams to provide updates on equipment status and service needs.
• Adhere to all safety protocols and regulations while working in the field.
• Manage inventory of tools, parts, and supplies to ensure readiness for service calls.
• Travel to various field locations around Casper, Wyoming, as required.

Qualifications

• Required:
  • High school diploma or equivalent; technical training or certification in diesel mechanics, heavy equipment repair, or a related field preferred.
  • Minimum of 3 years of experience as a field service technician or similar role working on heavy equipment.
  • Strong mechanical aptitude and troubleshooting skills across multiple equipment types (trucks, workover rigs, frac equipment, generators, etc.).
  • Valid driver’s license with a clean driving record.
  • Ability to work independently with minimal supervision in a field environment.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and customer service skills.
  • Willingness to work in various weather conditions and respond to emergency service calls as needed.
• Preferred:
  • Experience working on MTU, Allison Transmissions, and/or Detroit Diesel equipment.
  • Certification in relevant equipment repair or maintenance (e.g., ASE, manufacturer-specific training).
  • Familiarity with hydraulic and electrical systems specific to frac equipment and workover rigs.

Work Environment

• This is a field-based position with most work performed at customer sites around Casper, Wyoming.
• Technicians will typically start their day from home, traveling directly to job sites.
• The role involves working outdoors in various weather conditions and may require occasional overtime or on-call availability.

Employee Benefits

• Competitive Wages – Be paid your worth!
• Uniforms - supplied by Interstate!
• Tool program - available
• Tuition assistance - for educational and ongoing career growth
• Health, dental and vision coverage - begins on the first day of the following month.
• Paid Time Off - (PTO) starts accruing day one of your full-time employment.
• Holidays - 6 Holidays and 2 Floating Holidays per year
• 401(K) - with company matching.
• Long Term Disability - Supplied
• Short Term Disability - Supplied
• Life Insurance - Supplied
• Healthiest You - Virtual Health Care paid by Interstate.
• PPE Reimbursement- Safety Glasses and Safety Boot Reimbursement
• Pet Insurance – We care about our furry friends!
• Employee Discounts - available on products and services
• Paid Employee Assistance Program - Free 24/7 Access to a guidance consultant regarding life challenges you or family member may face.
• Paid Health and Well-being screening - for employees and their spouse