Client Service Associate

Company Description

GG Media is a forward-thinking creative agency dedicated to producing dynamic, memorable, and flawlessly executed experiences for our clients. Our team thrives on innovation, precision, and a commitment to excellence in every project. We believe in cultivating an environment where creativity meets strategy, and where each team member plays an essential role in shaping impactful events and brand experiences.

Job Description

We are seeking a dedicated Client Service Associate to join our team in Fort Worth, TX. This role is ideal for individuals who enjoy ensuring a seamless and positive client experience. You will serve as a key point of contact, assisting with client needs, coordinating services, and supporting internal teams to ensure top-level performance. The ideal candidate is organized, proactive, and committed to delivering exceptional service.

Responsibilities

• Serve as a primary contact for clients, addressing inquiries and ensuring timely support.

• Coordinate communication between clients and internal departments.

• Maintain accurate records, client information, and documentation.

• Assist in preparing reports, project updates, and service summaries.

• Ensure high standards of professionalism and service quality.

• Support day-to-day administrative and operational tasks as needed.

Qualifications

• Strong communication and interpersonal skills.

• Ability to manage multiple tasks with attention to detail.

• Proactive problem-solving and organizational abilities.

• Professional demeanor and commitment to client satisfaction.

• Ability to work independently and within a team environment.

Additional Information

• Competitive salary: $50,000 – $55,000 per year

• Opportunities for professional growth and advancement

• Supportive and collaborative work environment

• Skill development and training opportunities

• Stable, full-time position