Medical Director

Type of Appointment: Full Time, At-Will

Job Classification: Administrator II

Anticipated Hiring Range: Up to $22,916 per month

Work Schedule: Monday - Friday 8:00 AM - 5:00 PM


THE DEPARTMENT:

Student Health Services at Cal Poly Pomona sits within the Student Wellbeing & Support cluster within the Division of Student Affairs. The Student Wellbeing & Support cluster consists of Student Health Services, Care Services (case management and basic needs resources), Counseling & Psychological Services, Survivor Advocacy Services, the Disability Resource Center, and Student Conduct. Student Health Services is a fully accredited ambulatory student health care program, accredited by the Accreditation Association of Ambulatory Health Care (AAAHC) and provides a full range of medical services, including sexual and reproductive care (including the administration of medication abortion), immunizations, x-ray, pharmacy, and laboratory.

DUTIES AND RESPONSIBILITIES:

Management & Leadership 

• Oversees the delivery of health care services, including medical diagnostic and treatment activities of general primary care physicians, consultant specialty physicians, nurse practitioners, and allied health professionals within Student Health Services (including the provision of medication abortion) to ensure a high standard of medical care consistent with the college student health needs and the prevailing standards of care among primary care providers in the southern California area. 
• Provides supervision and medical leadership to clinical staff including, but not limited to, Physicians, Nurse Practitioners, Nurses, Lab staff, Pharmacists, athletic trainers, etc., as well as medical care by contracted healthcare workers.
• Oversees the day-to-day operations of the clinic, including staffing levels, patient management, workflow, equipment and resources, and facilities management.
• Maintains a healthy, team-oriented, and stimulating work environment conducive to professional development of staff to create a productive and successful workplace; oversees the design, implementation, and assessment of training programs for clinical staff. 
• Develops, revises, and oversees the implementation of clinical policies and protocols consistent with AAAHC standards; oversees the Accreditation Committee and directs the Associate Director in the preparation of materials and site surveys for accreditation. 
• Provides direct management of all personnel within Student Health Services including writing and revising position descriptions, completing performance evaluations, providing timely feedback of clinical work, and initiating disciplinary procedures in collaboration with the Associate Director. 
• Oversees the Quality Improvement Program, including (but not limited to): provides direction to the Quality Improvement Coordinator; oversees the Quality Improvement Committee to identify issues affecting healthcare quality and proposing and instituting systems to address these deficiencies; develops and coordinates the process and analysis of peer review; develops and implements mechanisms for assessment and feedback of patient care and clinic operations.
• Oversees the Infection Prevention and Control (IPC) program to ensure patient and provider safety and the prevention of blood borne and airborne infections; oversees the IPC Committee; reviews/revises IPC safety plan and ensures appropriate training of clinical staff.
• Coordinates and reviews applications for clinical privileges of medical providers and submits recommendations to the governing body for approval/denial as indicated.
• Serves as Laboratory Director and oversees Pharmacist-in-Charge and x-ray department. Formulates policies and procedures necessary for the operation of the Student Health Services laboratory, pharmacy, and x-ray departments, including compliance with state, federal, and CSU regulations as well as the preparation of materials/documentation to meet COLA and other respective accreditation requirements.
• Collaborates with Associate Director on budget management and recruitment and onboarding of clinical personnel.
• Investigates and resolves customer complaints regarding medical care.
• Partners with Counseling & Psychological Services and Care Services to improve provision of mental health services, including development of a collaborative care model.
• Oversees the Student Health Services Leadership Team.
• Serves on the Student Wellbeing & Support Cluster Leadership Team.
• As appropriate to training, specialty, scope of practice established by CSU Board of Trustees, and privileges approved by CPP Student Health Services Governing Body, provide direct patient c