Sr. Project Manager, Service Logistics

BE PART OF BUILDING THE FUTURE.

What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? 

The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 11,000+ customers including 58% of the Fortune 500, we’ve only scratched the surface of our ambitions. 

Pure is blazing trails and setting records:

• For ten straight years, Gartner has named Pure a leader in the Magic Quadrant 
• Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally
• Industry analysts and press applaud Pure’s leadership across these dimensions
• And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go
  
  

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.

SHOULD YOU ACCEPT THIS CHALLENGE...

Global Service Logistics within the Pure Storage Support Organization is seeking a Sr. Project Manager to drive a wide variety of projects to completion. To be successful in this role, you will need to work cross-functionally with the Support, Service Logistics, Dispatch of parts and Field Engineer services, and several other business units, to become well-versed in their processes and tools. 

The Project Manager must work effectively with senior management and multiple stakeholders and is ultimately responsible for project leadership, management, quality, documentation and timely / cost-effective delivery.

Essential Functions:

• Projects include new product releases, new system implementations, rolling out new internal programs, changing current business workflows, and sustaining existing processes.
• Provide proposals for strategic changes that will result in positive impacts for internal and external customers.
• Serve as the go-to resource for project management of integration work streams
• Work with key stakeholders to ensure the transition of all services functions, processes and elements into goals.
• Provide key input / status to senior-level business stakeholders during project design, build, testing, or training phases.
• Establish and maintain relationships with business clients to ensure that their requirements are documented.
• Directly and indirectly manage the work effort of 3rd party vendors and partners, in the delivery of assigned projects and programs.
• Must be able to create and maintain a plan using Project Management tools and report weekly progress based on the plan.
• Excellent organizational and time management skills, with the ability to prioritize tasks and manage and communicate roadmap for multiple projects.
• Report potential scope slippages, analyze impact and devise solutions
• Knowledge of quality systems management and auditing a plus

WHAT YOU’LL NEED TO BRING TO THIS ROLE...

• 10+ years of project lead experience required
• Experience in Project Management, Requirements Gathering and Documentation and Quality Assurance, Testing and Training.
• Ability to drive the client implementations and oversee delivery of key project deliverables, and coordination of all key project stakeholders 
• Strong problem-solving skills and attention to detail and the ability to work independently and as part of a team
• Resolve issues that stand in the way of project success
• Participate in writing Statements of Work and proposals
• Conduct project reviews to assess project outcomes and team performance
• Excellent communication skills (both written and verbal) with strong presentation and facilitation skills (proficiency in Google Suite and/or Microsoft Office)
• Demonstrated ability to influence and consult (providing options with pros, cons and risks) and lead sponsors/stakeholders to the solution of business process and/or technical problems
• Experience in Project management di