Move In Coordinator - Full-Time

Position: Move-In Coordinator

Shifts, Time, and Days: Full-Time 9am-5:30pm, Tuesday-Saturday

Pay Range: $30-33/hr

Ellore Senior Living is a premier senior living community situated on a beautifully landscaped campus. Managed by Oakmont Management Group, we provide exceptional quality, comfort, and care with five-star services and amenities. Residents enjoy a rewarding lifestyle with individualized comprehensive support that promotes continuing independence. We deliver meaningful lifestyles and relationships with residents, families, and team members by developing a winning culture and living these values: Authenticity * Teamwork * Compassion * Commitment * Resilience.

With communities across California, Colorado, Hawaii, and Nevada, opportunities for career growth, relocation, and travel are significant. In addition, eligible team members may enjoy the following benefits:

• Medical, Dental, and Vision benefits
• Vacation, Personal Day, Sick Pay, Holidays
• Complimentary Meals
• Bonus Opportunities
• Company Paid Life Insurance
• Team Member Discount Program (LifeMart)
• 401(k) Savings Plan with Company Match
• Recognition Programs
• Student Loan Refinancing
• Pet Insurance
• Employee Assistance Program
• Emergency Financial Assistance

The Move-In Coordinator is responsible for the smooth transition of a new resident into the community. Additionally, they will be responsible for assisting the Marketing Department in handling all administrative tasks, including organizing events; handling all telephone, walk-in, and inbound mail inquiries; and touring qualifying prospects, as needed.

Responsibilities:

• Maintain a thorough knowledge of the property’s product and services to effectively and accurately represent the property to referral sources and prospects.
• As requested, give community tours as a backup to the Marketing Department and provide marketing information in accordance with the marketing process.
• As requested, qualify prospects, convert qualified prospects to tours and convert tours to deposits using the sales process, as needed.
• As requested, assist with organizing, planning, and managing all marketing events.
• As requested, attend and participate in resident, family inquiry, and referral source special events held both inside and away from the community.
• Serve as a liaison for residents and family members new to the community. Ensure that all new residents have a smooth transition to their new home. As needed, aid residents and their family members with the adjustment to the Community.
• Completely and accurately follow the new move-in checklist
• Prepare all necessary paperwork and build the new resident administrative file.
• Create and maintain the Resident Directory

Qualifications:

• Must have a high school diploma or equivalent
• Prefer one year of experience working with seniors, preferably in the Senior Housing Industry
• Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
• Knowledge of and/or ability to learn the theory and practice of assisted living and dementia care
• Able to work with seniors and patiently interact with cognitively impaired individuals
• Able to be flexible, adapt and respond to change, make decisions in stressful situations, and prioritize tasks and projects