Director, Employee Relations

Job Summary

Otsuka Pharmaceutical Company is a global healthcare company with the corporate philosophy: “Otsuka-people creating new products for better health worldwide.” Otsuka researches, develops, manufactures and markets innovative products, with a focus on pharmaceutical products to meet unmet medical needs and nutraceutical products for the maintenance of everyday health.

The Director, Employee Relations, will be a champion of Otsuka's culture and values and have overall responsibility for leading the Employee Relations (ER) department for the organization. This role will work directly with Senior members of the Otsuka Human Resources (HR) community as well as partner with our business leaders in the performance management process, investigate employee relations issues presented from across our US pharma business, navigate change, and continue to grow the ER organization for the future. The successful candidate will consult the businesses they support and work in close collaboration with members of our Core Investigative Committee (CIC) and cross-functional collaborative partners. The successful candidate will be required to demonstrate Otsuka culture in their decisions and behavior, while monitoring the effect of business decisions on people and advising management appropriately. This individual must not be afraid to challenge the status quo and must be able to present strong positions based on evidence and fact finding. The successful candidate is learning agile and will be able to deal with ambiguity while addressing complex issues and reaching clear and coherent solutions.

This position is both hands-on and strategic in providing investigative and employee relations expertise. Our Employee Relations team is a centralized function within HR that aspires to achieve a consistent and equitable approach to employee relations issues. The Director will be a key member of the team tasked with leading best-in-class processes and operations that connect to our culture and values. The Director will lead a small team of experienced employee relations experts who together solve complex problems on a regular basis.

The Director is expected to stay current on Federal, State, and local laws that impact the company and/or the employees. They must be able to understand the potential longer-term implications related to Federal, State, or local policy changes and help formulate a position that protects the company and its interests.

This position is based in Princeton, New Jersey and may be Remote. Otsuka maintains a hybrid work policy and travel is expected ~15% of the time based on business needs.

Job Description

Working with our Business

The identified individual must be highly skilled with proven success in the area of investigations. They will implement ER strategy, which is aligned with the company's overall goals and values. The individual must also be a skilled investigator, both in conducting investigations and being able to lead a team of investigators in their own investigations. The individual must be able to develop policies, procedures, and guidelines to address employee relations matters effectively. They see the big picture. Through critical thinking and discussions with appropriate stakeholders, they are able to assimilate data and come to conclusions based on policy, regulation, and past practice. They are comfortable challenging convention, and in some cases, reinvent how work is done. Some of the key areas in which they work with our businesses include:

Team Building and Leadership

• Build and lead the ER team, fostering a positive and inclusive work environment
• Provide guidance and mentorship to team members in handling complex employee relations issues
• Partner and trusted advisor to the business on complex organizational challenges and people-related solutions

Investigations

• Conduct investigations and elevate the quality of our investigations through interview capture and detail, issue spotting, and delivering sound recommendations
• Supervise team of investigators and conduct investigations in response to a range of employee relations concerns, including harassment, discrimination, retaliation, workplace violence, and other alleged violations of rules, regulations, policies, and procedures
• Use effective interviewing and documentation techniques and utilize the designated online case management tool for tracking
• Report regularly regarding pending investigations and provide timely investigation reports with supporting documentation for all completed investigations
• Able to identify the longer-term impact related to case issues to provide a full view related to potential risks

Compliance with Employment Laws

• Ensure ER practices and policies comply with employment laws and regulations