Client Service Coordinator, Day Shift, Home Assistance

AHC Home Assistance

If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.

 

Adventist Home Assistance seeks to hire an experienced Client Service Coordinator who will embrace our mission to extend God’s care through the ministry of physical, mental and spiritual healing.

As an Client Service Coordinator you will:
• Demonstrates good customer service skills in all interactions with clients, caregivers, office staff and management.
• Communicates effectively with clients and caregivers and other staff to insure appropriate and satisfactory transmission of information.
• Develops new business and sell cases.
• Demonstrates ability to effectively communicate and manage financial aspects of case coordination.
• Consistently demonstrates the ability to turn telephone and visit inquiries into sold case so that budgeted hours can be met that will generate revenue to support growing organization.
• Coordinates Client Services to appropriately maintain cases and promote customer (Client and Caregiver) satisfaction.

Qualifications include:
• High School Diploma or GED required
• 4 years office experience preferably in health related area
• Microsoft Office Suite (Outlook, Word, Excel, and Internet) proficiency and experience required
• Able to creatively and effectively solve problems in a timely manner and with other team members
• Ability to get along well with individuals of various cultural and diverse backgrounds
• Ambitious attitude and determined dedication toward achieving personal and company goals
• Complete assignments accurately and timely
• Flexible as needed
• Basic knowledge of medical terminology
• Well developed sales ability

Work Schedule:

• Monday - Friday 8:00am -4:30pm, On call 1-2 times per month. with occasional weekend coverage

Pay Range:

$20.03 - $28.03

In cases where the range is displayed as a $0 amount or if the position is Per Diem (offering a fixed rate), salary discussions will occur during the screening process.

United States of America (Non-Exempt)

At Adventist HealthCare our job is to care for you.

We do this by offering:

• Work life balance through nonrotating shifts

• Recognition and rewards for professional expertise

• Free Employee parking

• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire

• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)

• Paid Time Off

• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period 

• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance

• Subsidized childcare at participating childcare centers

• Tuition Reimbursement

• Employee Assistance Program (EAP) support

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.

Join the Adventist HealthCare team today, apply now to be considered!

COVID-19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

 

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act.  As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.