Business Office Assistant

Summary
The Business Office Assistant is responsible for the completion of all business office tasks, including but not limited to, accounts payable, private pay billing, collections, cash posting, Medicaid application processing, and general administration duties with the preferred knowledge or experience to assist with tasks including assists with Claims, Research, Insurance review, Resident Trust, Customer Service, Implement procedures for timely and appropriate record keeping, billing, data management, Point Click Care as well as other Business Office assistance as needed to assure the financial success of the facility.
Requirements
• High school diploma or equivalent required. Associates degree preferred.
• 3 years medical billing in a Long Term Care or Hospice facility preferred.
• Excellent organizational skills, including the ability to prioritize and manage multiple tasks in a dynamic, fast-paced environment.
• 2- 5 years of Medicaid and/or compliance experience preferred; social services and admissions are a plus.
• Strong subject matter expertise and knowledge of all relevant Medicaid regulations, contractual requirements, industry standards and best practices
• Computer skills at a level necessary to accomplish the job.
• Must possess knowledge of and demonstrated skill with the pertinent billing software.
• Must be able to maintain confidentiality regarding patient, employee and company proprietary information.
• Must have the ability to relate professionally and positively and work cooperatively with patients, families, and other employees at all levels.
Pleasant Lake Villa – Parma
Rooted in the Community:
Pleasant Lake Villa is proud to serve the Parma community with a tradition of excellence in care. We’re more than a facility—we’re a trusted partner in health and healing.
Our Mission:
“Our Family Caring for Yours” means treating every team member like family. We believe in creating a supportive, respectful, and growth-oriented environment where you can thrive both personally and professionally.
What We Offer Employees:
• A strong sense of purpose and community
• Opportunities to grow your career in skilled nursing, assisted living, rehab, long-term care, and hospice
• Full-time nurse practitioner support and interdisciplinary collaboration
• A workplace that values your unique contributions and encourages continuous learning
We See You as a Whole Person:
Just like our residents, our team members have physical, emotional, social, and intellectual needs. We’re committed to supporting your well-being and helping you succeed.
We are an Equal Opportunity Employer and consider all applicants for positions without the regard to race, color, religion, sex, national origin, age, national orientation, age, sexual orientation, marital or veteran status, or non-job related handicap or disability.