Assistant University Registrar for Degree Progress - University Registrar

Scheduled Hours

37.5

Position Summary

The Assistant University Registrar for Degree Progress is a member of the student records and degree progress team in the Office of the University Registrar (OUR). The position is primarily responsible for the maintenance of student degree progress and degree completion records in the student system of record, Workday Student. The position collaborates with OUR team members, the student system support team and relevant vendors, and campus partners maintaining completion status and academic progress reports. Reports to the Associate University Registrar.

Job Description

Primary Duties & Responsibilities

Serves a member of the Office of the University Registrar (OUR) team and is responsible for a specific area of focus related to and within the student system of record, including:

Program Completion and Degree Conferral

• Design, evaluate and improve processes to engage students, campus partners such as advisors and school registrars, and OUR teams related to student applications for program completion and related statuses.
• Coordinate with schools and units to use Workday Student reports and functionality appropriately to ensure accurate records. 
• Confer degrees in coordination with schools, units and OUR colleagues after verifying degree requirements are met and approvals from schools and the Board of Trustees have been secured.
• Work with diploma vendor to evaluate and improve service; submit accurate orders for new graduates and former students requesting additional copies of diplomas; ensure diploma templates are accurate; ensure appropriate billing and costs are recorded in University systems.
• Liaise with Commencement team and school partners in service of effective communications to students and family members of students eligible to participate in graduation-related celebrations.

Academic Progress

• Provide support for campus partners using and maintaining student progress records via the Workday Student academic progress report, typically via applying exceptions and overrides to individual student records; collaborate with OUR curriculum team to support accurate encoding and requirements documentation are appropriately gathered and maintained from campus partners.
• Engage with Workday Student data and reporting to facilitate ongoing improvement in resources available to campus partners monitoring student progress and program completion records.

        

Engage with Workday Student maintenance and support

• Coordinate with OUR colleagues, Workday Support Team and WashU IT in maintaining system and integrations, i.e. testing and engaging with upgrades and ongoing maintenance.
• Address support requests from campus partners and students and escalate as necessary in alignment with Workday support delivery model.

Management and Team Engagement    

• Hire, train, supervise and evaluate a coordinator supporting campus partners and records maintenance as described above. 
• Maintain operational process and communication practices to consistently, clearly engage campus partners in regular maintenance of records and participation in degree checkout efforts and ensure shared work within OUR team is effectively executed.

 

Maintain Office Standards and Expectations

• Coordinate special projects and perform other duties as assigned; engage in professional development activities and study to improve professional skills and stay current on regulations and best practices; attend and present at meetings and events to represent OUR and Washington University in St. Louis. 

        

Perform other duties as assigned.

Working Conditions

• Functions in a typical office environment. 
• Occasional travel to annual conferences.

Preferred Qualifications

• College/university administration, preferably in a registrar’s office or information systems role.
• Familiarity with p