Receptionist - (ZR_24259_JOB)

This is a remote position.

JOB DESCRIPTION FOR RECEPTIONIST/CUSTOMER SUPPORT REPRESENTATIVE

Responsibilities:

• Answer incoming phone calls professionally and courteously during UK business hours (10 am-4 pm initially, expanding to 9:30 am-5 pm)
  
• Take detailed messages and relay information accurately to team members
  
• Transfer calls to the appropriate personnel when needed
  
• Handle daily administrative tasks as required
  
• Send emails and correspondence on behalf of the business
  
• Arrange appointments and schedule meetings for clients via email
  
• Provide basic customer service and support to callers without requiring in-depth property management knowledge
  

Requirements

• Previous experience in a receptionist or customer support role
  
• Strong communication skills and professional phone manner
  
• Ability to work UK time zone hours consistently
  
• Basic computer skills and email proficiency
  
• Reliable internet connection for remote work
  
• Attention to detail for accurate message taking and appointment scheduling
  
• Ability to act as a professional reflection of the estate agency
  

Benefits

• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job