Senior Administrative Assistant, School of Criminal Justice, Leadership, and Sociology and the Department of Communication Studies, Law, and Political Science

Department

School of Criminal Justice, Leadership, and Sociology - SOC

Job Posting Title

Senior Administrative Assistant, School of Criminal Justice, Leadership, and Sociology and the Department of Communication Studies, Law, and Political Science

Job Description

This position is a split appointment, with .5FTE assigned to the School of Criminal Justice, Leadership, and Sociology with primary assignment in Sociology, and .5FTE assigned to the Department of Communication Studies, Law, and Political Science.

Position Summary:
The Senior Administrative Assistant performs various clerical, administrative, faculty/staff support, especially for Sociology, and marketing and recruitment duties in service of all academic programs within the two units. This individual provides support for, and works collaboratively with, other staff in the units to support the work of the units. The role involves professional interaction with both internal and external clients. The Senior Administrative Assistant reports to the Chair of the Sociology program and the Chair of the CLP Department.

Minimum Qualifications: This position requires a High School Diploma, or equivalent.

Preferred Qualifications:

• Associate’s degree or higher, and three years of experience in an office or administrative setting.
• Experience with digital media marketing and/or student recruitment and/or academic marketing
• Proficient with social media platforms (e.g. Facebook, Instagram, Threads, TikTok) and these platforms: Canva, Workday, HubSpot, Cascade CMS, Adobe Pro, Google Docs
• Proficient with Microsoft Office suite (Outlook, Word, Excel, Access, PowerPoint, Publisher)
• Ability to work independently and engage collaboratively with various stakeholders
• Strong written and oral communication skills
• Highly detailed and very organized
   

Responsibilities:

• Works closely with other Administrative Assistants in the academic units to provide support for faculty and maintain a functioning office environment,
• Maintains webpages within the units, and curates social media sites/presence,
• Helps to ensure all brochures and print materials are up-to-date, and assists with distribution of materials to audience as appropriate,
• Ensures sufficient promotional supplies and collation of materials for distribution,
• Requests Admissions’ mailing lists for high school counselors and community college contacts for Kansas and select other states and coordinates interaction with those prospective students
  Coordinates requests for certificates from Print Shop for all students completing certificate programs, sends signed certificates to students and archives list of certificate recipients,
• Program promotion and marketing
  • Working closely with other staff, faculty, and program administrators, develops a deep awareness of current content offerings, strengths of programming, and the strategic directions identified as priorities by the program faculty,
  • Works closely with faculty and administrators of programs to curate the program’s stories and supporting narratives,
  • Engages in ongoing development of skills and techniques for recruitment efforts across all media and modalities: website; useful social media; messaging and ads; Xibo boards in hallway; print media; in-person points of engagement; and in-person events, 
  • Designs and assists with newsletters, publications, and reports,
  • Keeps print materials and promotional items stocked and up-to-date for academic unit tables at promotional events (e.g. academic browsing fairs -- Tiger Day, Second Major and Graduate Programs event, offsite events)
  • Organizing marketing events that may require collaboration of multiple programs (e.g. ice cream socials)
  • Interfaces with University Marketing team
• Provides support for Sociology’s Eight-Week Non-Credit Grants Class (3 offerings per year):
  • Answers email/phone questions about class, makes referrals, and accepts enrollment (using website form) for the non-credit grant writing program;
  • Corresponds with students after initial enrollment. Ensures the supply of books, syllabi, envelopes, and welcome letters, and mails all materials to registrants.
  • Keeps instructor informed of all registrations, maintains username and password, email addresses, listing of students, maintains mailing list and prepares reports as requested by instructor.
  • Provides a designated FHSU Blackboard administrator with student names, email addresses of registrants for obtaining username/password login into