Senior Manager, Data Science - Retail Analytics

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Position Summary

The Retail Supply Chain Analytics team builds industry-leading analytical solutions to enable a roadmap that drives the technology development & modernization within the larger Supply Chain Data Science team. This position will report to the Lead Director – Supply Chain Analytics. The successful candidate will drive innovation and value delivery by enabling analytics and insight-driven decisions, serving as key analytic thought partner for the leaders of supply chain.

This role will leverage their technical and product management expertise to drive our AI innovation and revolutionize CVS Pharmacy Supply Chain through implementation of AI/ML solutions. An ideal candidate within this role will be required to foster innovative solutions to drive continuous quality improvement across business units.
This Senior Manager will work with leaders and teams across Retail, with a focus on Supply Chain, to coordinate and implement a portfolio of strategic initiatives focused on AI/ML powered analytic solutions and lead the supporting governance process to ensure visibility, accountability, and rigor. This position is a visible role with direct exposure to business leaders and the opportunity to be a driving force for change in our organization. Top candidates must have a track record of driving results and experience working across a heavily matrixed organization to achieve outcomes.

This person will collaborate with business leaders and partners to help inform strategy development, prioritization of analytic efforts, and formulation of specific workplans and projects to execute across the retail pharmacy supply chain. This individual must be able to effectively influence and communicate with non-technical audience using facts and well-reasoned cases.

Primary Responsibilities
• Lead initiatives to enable supply chain modernization and acceleration of value delivery through AI/ ML techniques
• Leverage technology depth to engage with key leaders across the enterprise to identify new applications of artificial intelligence in supply chain. Provide thought leadership on data and technology & solution architecture that will enhance business impact
• Gather business requirements from various stakeholders, lead analysis of vast amounts of data and in turn synthesize strategies and tactics to solve complex problems
• Conduct or coordinate appropriate testing of analytic solutions including, machine learning and artificial intelligence, to ensure results are consistent with business requirements
• Develop and present meaningful and insights-driven materials on analytical results with recommendations and go forward planning to guide a variety of audiences including internal stakeholders and senior leadership. Autonomously leads the client relationship with senior business leaders as their single point of contact

• Lead the coordination, planning and execution of the AI/ML programs for the team. This includes but is not limited to cross-functional collaboration on agenda/content development, tracking and partnering w/ business owners to execute against action items, reporting, and development or coordination of the enabling processes/tools. The Senior Manager will also be a critical participant in other forums which serve as inputs to the overarching governance process.
• Responsible for management of the supply chain analytics AI/ML initiative portfolio, with the all-encompassing goal of ensuring we have the right portfolio of initiatives in place to enable supply chain modernization and working capital optimization programs, clarity on how each initiative will achieve improvement, and program rigor behind the execution of these initiatives.
• Collaborate to build a culture which celebrates innovation and is critical to driving change across our organization. The Sr. Manager role will be responsible to identify key success stories from the AI/ML portfolio, collaborating with functional leaders on strategies to share these wins across the organization, and executing on these opportunities.

Required Qualifications

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