Catering Operations Manager

 

Position Title: Catering Operations Manager 

Salary:  82,000-84,000

 

 

Our Passion is Food!

At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

 

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Click here to view the step-by-step instructions to refer a friend to this position.

 

Job Summary

The Events & Catering Operations Manager for Bon Appétit Management Company is responsible for the
successful execution of all events and catering functions and oversees the Events & Catering setup team, event
logistics, and catering operations for all events on-site. This position will also collaborate with the Directors of
Events & Catering, Sr. Events & Catering Managers/Events & Catering Managers to ensure exceptional service
delivery and client satisfaction, including all events and catering initiatives. This position leads the event and BEO
communications across operational and culinary teams, scheduling and training of operational staff, operational
schedule development to ensure proper delivery, set up, and clean up for all daily events. This position will manage
the Events & Catering inventory for tables, chairs, catering small wares, equipment, beer/wine inventory, any other
catering and events equipment, and management of Events & Catering storage areas and facilities. The position will
also oversee the Catering fleet of delivery trucks (where applicable).

 

POSITION OBJECTIVES:

 

In the performance of their respective tasks and duties all employees are expected to conform to the following:
• Collaborates extensively throughout the client organization with individuals in pivotal roles to ensure the
success of the department.
• Facilitates seamless coordination of activities with other internal departments to achieve operational
excellence.
• Actively participates in and often leads team meetings, providing valuable insights and strategic direction
for catering department initiatives.
• Interfaces directly with vendors fostering strong relationships and ensuring the delivery of exceptional
service and experience.
• Perform quality work within deadlines with or without direct supervision.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts
with other employees and organizations.

Major Duties

Daily Operations

• Work collaboratively with all Events & Catering team members across the operation.
• Represents company in a courteous, efficient, and friendly manner is all customer and employee
interactions.
• Manage hourly personnel appropriately based upon business needs and events, including sourcing temp
help if/when needed.
• Hires, trains, and schedules catering staff in-service techniques, menu presentation, policies, and
procedures.
• Ensures Successful operations of catering functions including labor control, purchasing, preparations,
transportation, set-up, and cleanup of all events.
• Ensures that all necessary food items have identifiers, PIDs or menus, displayed in a clean and consistent
manner.
• Leads, manages, and inspires a diverse team with the goal of providing top-notch service to the clients.
• Delivers consistent quality in logistics planning and delivery of V