Medical Assistant - Custody Health Services - Extra Help

Posting number: 26-H93-G

Department: County-Wide Recruitment

Job classification: Medical Assistant

Posting type: Open

Categories: Health Services, Health Care Support, Medical

Summary

Under clinical supervision of a Registered Nurse or a licensed Physician/Podiatrist, performs specialized and complex and routine medical assistant tasks related to the care and treatment of patients in an ambulatory care setting.

Custody Health Services is currently recruiting for sixteen (16) Medical Assistant - Extra Help positions.

NOTE: Applicants who meet the employment standards will be invited to take an online examination tentatively scheduled for the week of September 21, 2026.

Custody Health Services (CHS) provides medical, mental health, and dental services to patients in custody at the four County detention facilities: Main Jail, Elmwood, Juvenile Hall, and James Ranch. On-site routine and urgent/emergent medical services are provided at both Main Jail and Elmwood adult jail facilities in Santa Clara County. Health care of incarcerated patients includes care of acute and chronic illness as well as preventative and specialty care. CHS also operates a 40-bed acute psychiatric inpatient housing unit at the Main Jail facility for incarcerated adults who require acute inpatient services for stabilization. Juvenile Custody Health Services provides integrated medical services including comprehensive pediatric medical, mental health, and dental care to justice-involved youth housed in Juvenile Hall and James Ranch.

Selected candidate(s) must be able to work in a correctional facility, which requires passing a background check for security clearance.

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Examples of duties

• Prepares patients for examination by having them properly draped, obtaining vital signs, verifying referral information, and taking detailed history when indicated;
   
• Maintains examination rooms and nurses station including ordering supplies, transporting specimens, washing and packaging instruments, and changing solutions; keeps Emergency Tray updated and supplies stocked in proper locations;
   
• Instructs patients in simple procedures/tests, hygiene, exercise, diet, and other basic instructions given by the physician; dispenses appropriate educational materials so that patient has better understanding of the procedure/diagnosis;
   
• Completes charge sheets and insures that they are given to the appropriate clerk for processing; maintains medical record control and insures that record is reviewed and returned to medical records department;
   
• Assists with office procedures including monitoring of patient flow, telephone screening, maintaining sample drug list, and ordering supplies;
   
• Assists medical care providers as needed with routine and specialized procedures, administration of medication, and performance of tests;
   
• Performs simple procedures/treatments/tests per physician instructions;
   
• Processes physician orders, including laboratory, x-ray, EKG, and schedules all same day tests and appointments; prepares all forms and requisitions as needed by physician or other medical provider;
   
• Follows through to make sure laboratory and x-ray reports are received; receives and relays those reports to patients after being instructed to do so by reviewing physicians;
   
• Attends educational seminars or other professional activities as described by AAMA to maintain professional standards;
   
• Draws blood samples (with Phlebotomy Certification);
   
• Performs other related work and comparable duties as required.

Qualifications

Certification as a Medical Assistant or training and experience required by California law to qualify as a Medical Assistant and sufficient training, education or experience to show practical application of, and success in the following knowledge and abilities.

Experience Note: The successful applicant would normally have a high school diploma or the equivalent and a minimum of one year of experience in an outpatient medical assisting position which has provided training and experience in performing most typical tasks of this position. Completion of an accredited training program (i.e. Regional Occupational Center/Community College) and possession of a Certificate as a Medical Ass