Transportation and Logistics Manager

Transportation and Logistics Manager

Southern States Material Handling is more than just forklifts- we offer complete warehouse solutions! We pride ourselves in successfully partnering with our customers to offer resolutions that keep businesses running! Specializing in new & used equipment, operator training, equipment rentals, fleet management, service & repair, automation and warehouse organization, Southern States ToyotaLift solves problems.

 

As a Transportation and Logistics Manager with Southern States ToyotaLift you will help us ensure efficient, safe, and professional pick-ups and deliveries between our branches and customer locations by managing SST’s Transportation drivers.  You will monitor metrics and audit processes. You will ensure safety compliance and champion customer service and professional standards with our customers! Come be a part of our Toyota family!

 

Top of the Line Benefits!!

• 401(k) with company matching
• Dental insurance
• Health insurance
• Vision Insurance
• PTO and Vacation
• Paid Holidays
• Flexible Spending Account
• Life Insurance
• Tuition Reimbursement

What you Need/Basic Qualifications:

• Experience with tractor & trailer and roll-back trucks

• Experience with a wide variety of material handling equipment
• Strong proficiency in MS Office programs, including Excel
• Excellent time management and organizational skills
• Demonstrated dynamic customer service and customer-focused skills and etiquette
• Ability to multi-task and manage multiple assignments, tasks, and priorities, as well as adapt to changing conditions and work assignments
• Excellent verbal and written communication skills
• Experience with DOT, Federal Motor Carrier, and other transportation regulated websites
• Ability to read, analyze, and interpret periodicals, journals, and technical procedures
• Ability to effectively present information and respond to questions one-on-one and in small groups with customers, managers, and other employees
• Ability to calculate figures and discounts
• Critical thinking and problem-solving skills.    

 

What you Need/Preferred Qualifications:

• Experience with Material Handling Equipment Preferred

Education and Certification Needed:

• High School diploma or GED
• Valid Driver’s license and acceptable driving record

What you’ll Do:

• Responsible for maintaining compliance with all standards related to rental transportation department, including, DOT, Safety, Customer Satisfaction, SSMH policies and procedures, Team Schedules, Team Communications, and Service & Maintenance Records.
• Work in collaboration with VP of Rental and Transportation on employee decisions, including performance, hiring, and promotions
• Champion department communication strategies to support enhanced customer satisfaction and company expectations
• Ensure that all branch deliveries and pick-ups are delivered with service and efficiency according to customer needs.
• Establish and implement metrics to determine compliance with DOT standards and internal policies
• Determine and facilitate outsourcing requirements of vendors and outside carriers to ensure the best rates and service to support the Toyota experience to customers
• Coordinate Transportation Fleet Repairs with Transportation Area Manager to ensure accurate service history is maintained and repairs and maintenance are reported efficiently

• Responsible for Monthly billing audits and facilitating billing of Transportation Department
• Ensure Department coordinators have accurate account rates for work orders and invoicing
• Collaborate with VP of Rental & Transportation on creating Driver initiative and engagement activities.
• Responsible for tracking and monitoring for accuracy mileage tracker system
• Any projects/initiatives/coverage as determined by Rental/Leasing/Transportation lead