Chief Digital Officer

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires.

This role leads the enterprise-wide strategy for all customer-facing digital channels across retail, business, and wealth banking. You will shape the future of Associated Bank’s digital experience by translating customer insights and market trends into a clear, prioritized roadmap. The role offers significant visibility, influence, and the opportunity to drive innovation at scale.

Job Accountabilities

• Develop and execute an enterprise digital channel strategy that delivers a connected, consistent customer experience across all retail banking segments.

• Lead innovation and digital delivery through AB Labs, partnering with IT and external technology partners to bring new capabilities to market.

• Own the roadmap, prioritization, and performance of all major customer-facing digital sales and service platforms.

• Leverage customer insights, market research, and competitive benchmarking to continuously improve digital experiences.

• Build, lead, and retain high-performing teams by fostering a culture of development, accountability, and inclusion.

• Partner closely with Marketing, IT, Finance, and business leaders to align digital investments with business outcomes.

• Oversee acquisition planning and integration from a digital channel perspective.

Education & Experience

Required

• Bachelor’s degree in Business, Finance, or equivalent experience

• 15+ years of experience in banking or financial services with progressive leadership responsibility

• Extensive experience leading digital technology, platforms, and large-scale transformation initiatives

Preferred

• Advanced degree or executive leadership training

• Experience leading innovation labs or agile, product-driven organizations

• Proven success delivering enterprise digital strategies across multiple lines of business

Why You’ll Love Working Here

At Associated Bank, you’ll help shape how millions of customers engage with their finances while working alongside collaborative, purpose-driven leaders. We invest in your growth through meaningful leadership opportunities, innovation, and community impact. Apply today to make an impact and help define the future of digital banking.

We welcome and encourage applications from all qualified parties, including but not limited to people returning to the workforce, people with disabilities, those without a college degree, and veterans or those with military experience.

In addition to core traditional benefits, we take pride in offering benefits for every stage of life. 

• Retirement savings including both 401(k) and Pension plans. 

• Paid time off to volunteer in your community. 

• Opportunities to connect with others through our diversity-focused Colleague Resource Groups. 

• Competitive salaries with professional development and advancement opportunities. 

• Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.  

• Personal banking, loan, investment and insurance benefits. 

Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook, LinkedIn and X. 

Compliance Statement

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We sup