COMMUNITY DEVELOPMENT MANAGER

Passionate about community engagement?

Join Sandia Area as a Community Development Manager! You’ll build relationships, plan events, lead financial education initiatives, and boost membership and brand awareness. This role is an in-office position that involves teamwork, collaboration with marketing, and representing us at community events. If you enjoy engaging with people and making a positive impact, this is the job for you. Your efforts will directly support our mission to expand membership and enhance brand visibility throughout Albuquerque, Northern New Mexico, and beyond.

If you’re passionate about community impact and love working with people, we’d love to have you on our team!

Overall Job Purpose

At Sandia Area Federal Credit Union, every position plays a vital role in fulfilling our mission to deliver high-value banking and lending services that strengthen the financial well-being of our members and community. Each team member is expected to embody our core values of Service, Sustainability, Efficiency, Trust, Stewardship, and Growth, contributing to our vision of empowering lifelong achievement through better banking. While specific responsibilities vary by role, every position carries universal expectations aligned with its level of responsibility and authority across the organization.

As a manager at Sandia Area, you play a key role in guiding and supporting your team to achieve operational goals and deliver exceptional member experiences. You are responsible for fostering a culture of trust and accountability while ensuring team alignment with the organization’s mission, vision, and values. By mentoring staff and addressing day-to-day challenges, you contribute to a workplace environment that promotes collaboration, service excellence, and long-term success.

Reporting directly to the Senior Vice President of Marketing, the Community Development Manager is responsible for fostering strong relationships within the communities we serve and delivering on strategic goals and objectives of the Credit Union by developing partnership opportunities, proactively handling relationships, supporting financial education initiatives, as well as planning and carrying out promotions and community outreach efforts. Maintains relationships with contacts at community organizations and through those relationships, involves the credit union in community events, highlights benefits of membership, and builds/maintains credit union brand awareness.

Leadership and Team Management

• Lead by example, reinforce, and consistently uphold Sandia Area’s Values: Service, Sustainability, Efficiency, Trust, Stewardship, and Growth.

• Provide leadership, coaching, mentorship and professional development to direct reports, fostering a positive and high-performing team environment.

• Responsible for the day-to-day management of assigned area; ensure all members of the team are meeting performance expectations.

• Prepares reports to assess department’s performance

Events

• Develops, plans, coordinates, facilitates, and evaluates workshops, educational seminars, retail marketing events, and presentations to increase credit union membership and promote product and service usage.

• Ensures visible presence in the local community through participation in and partnership with business, community, and charitable organizations.

• Acts as a champion for financial education by designing, developing, and delivering engaging financial literacy curriculums to community organizations.

• Directs financial literacy efforts through member and community seminars, school partnerships, chambers, organizations, non-profits and other opportunities to increase the financial well-b