Technical Writer - Training Development

The Technical Writer - Training Development provides support to the agency by developing and fully executing new Standard Operating Procedures (SOP’s). This position also designs and creates training materials and online learning modules. This full-time position is currently remote to the Rockville, MD area; however, it might be required to be on-site in the future.  

Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental – Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays. 

As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.    

ESSENTIAL REQUIREMENTS 

• Must be able to obtain an IHS Public Trust Clearance for access to facilities, equipment and property.   

• Exceptional technical writing and editing skills with comprehensive knowledge of accepted practices and methodologies.  

• Bachelor's degree and a minimum of two (2) years relevant experience, or equivalent combination of education/experience.  

• Demonstrates expert writing and editing skills to resolve documentation and communication problems. Complex technical writing and editing experience in the Federal government environment.   

• Knowledge and understanding of effective communication strategies, messaging and custom audience targeting.  

• Proficiency in document development with ability to implement a high degree of professional judgment and a clear understanding of the information to be communicated.  

• Ability to skillfully assimilate, analyze and evaluate information and methods.  

• Excellent customer service skills with ability to maintain positive working and professional relationships.  

KEY DUTIES AND RESPONSIBILITIES 

Essential Duties and responsibilities include the following. Other duties may be assigned.  

• Develops and fully executes new Standard Operating Procedures (SOP’s) in an orderly and concise manner.    

• Regularly reviews, edits, and proofs documents. Converts documents into standard template formats ready for delivery to the customers.   

• Designing and developing computer-based training programs using software packages such as Adobe Captivate.   

• Create project management documentation with Microsoft application and Project, Visio, and SharePoint.  

• Provide an annual training plan for the DPMB Programs. 

• Designs and creates training materials and online learning modules.  

• Reviews training materials from a variety of sources and choose appropriate materials.  

• Ensures documents follow the style laid out in the company’s style guide, writes articles, reports, and manuals for documents.  

• Builds an annual training program and prep