Change Management Specialist (Business Transformation Specialist) REPOST

Minimum Pay Rate: $125,694.40 

Maximum Pay Rate: $166,483.20 

Limited Term Position: No 

Civil Service Status: Civil Service 

Apply by Date: 03/26/2024 

Posting Type: Open 

Hiring Manager: Kristina M Nelson 

 

NOTE: This position is being reposted to gather additional candidates for consideration. If you have already applied, you do not need to reapply. Your application is being considered. 

 

SMUD is seeking an experienced Change Practitioner with deep knowledge and experience in Organizational Development and Effectiveness to partner with leadership to drive and support continuous improvement through effective change management. Navigating through today's dynamic utility business means facilitating change and development as we adapt to a hybrid culture, increase our commitment to diversity, equity and inclusion and cultivate innovation to achieve our ambitious zero carbon goal while maintaining our high level of safety, reasonable rates, service, and reliability. This position will help SMUD preserve its current positive employee culture, while also facilitating improvement towards a more collaborative, innovative and inclusive one.

 

Recent projects include managing change for the adoption of new core competencies for the enteprise, and a new application for scheduling complex maintenance work in our energy delivery business area.

 

Please note: This role will be a hybrid role that may require being on-campus at SMUD from time to time. Currently the role is required on-campus one designated day every two weeks, and specific leadership or project meetings held in person.

 

Purpose

A member of the People Services and Strategies, the Business Transformation Specialist delivers culture and/or technology change management and organizational solutions and development strategies that empower all employees to actively support change initiatives with a strong focus on minimizing impact to business performance while increasing benefits realization, ROI and results for SMUD.

Nature and Scope

This is the subject matter expert in organizational change and business transformation; works independently on projects of major complexity; exercises independent judgment and discretion; may serve in a lead role and assist in planning, coordinating, prioritizing, monitoring and evaluating the work results in assigned area and in selecting, training, motivating, evaluating and developing lower-level personnel.

Duties and Responsibilities

• Partners with leadership, business relationship managers, subject matter experts and consultants to create strategic roadmaps and identify key organizational enablers in support of specific business transformation efforts   Designs, implements and measures end to end customized change management solutions, including HRIS technologies, taking into account organizational context, business needs, and industry specific requirements.    
• Supports enterprise and business unit transformation/change initiatives using change management frameworks ensuring minimal impact to business performance and maximum speed to business benefit realization.   
• Develops knowledge and understanding of key business functions and the challenges and opportunities that need to be addressed to implement technology and/or culture changes; applies a structured framework to assess the need for change, change impact; size the change and proposes the right level of project management, change management and other services.    
• Engages with stakeholders across all levels of SMUD to ensure business readiness to adapt to evolving technology, processes, and organizational structures.    
• Promotes progressive advancement of the desired culture for the enterprise and supports change management by providing advice and guidance to the business unit; facilitates internal collaboration across all subject matter experts.
• Champions new and existing technologies, enhancements, and initiatives and ensures a strong partnership and mutually beneficial acceptance of and accountability for both workforce and business unit needs.

Additional Duties and Responsibilities

• Coaches leadership and change stakeholders in the development of problem solving, organization change, team building, and conflict resolution skills by modeling a positive, constructive attitude for change; teaching methods to manage resistance to change in process re-engineering and change management projects conducted with diverse work groups throughout SMUD; and by directly advocating the benefits of business process and organization change.   
• Monitors, guides, reviews, and conducts work activities associated with department internal/external projects in accordance with established task objectives and schedule as outlined in the project pla