Home Care Data Entry Associate

Description

The Home Care Data Entry Associate is an agent for Independent Living, Inc. (ILI) and Independent Home Care, Inc. (IHC) acting as a liaison between the agency’s system of care, program recipients, Personal Assistants (PA), County Adult Services Units and Managed Long-Term Care (MLTC) agencies.

Independent Living, Inc., is a progressive and dynamic cross-disability services organization and a leader in the provision of peer services in the Hudson Valley region. As a Home Care Data Entry Associate, you must have an associate degree (or equivalent experience) plus experience working with Microsoft Office. Data management and customer service experience. Bi-lingual Spanish/English, preferred.

Individuals with disabilities are encouraged to apply.

Duties & Responsibilities: 

• The Home Care Data Entry Associate is an agent for Independent Living, Inc. (ILI) and Independent Home Care, Inc. (IHC) acting as a liaison between the agency’s system of care, program recipients, Personal Assistants (PA), County Adult Services Units and Managed Long-Term Care (MLTC) agencies.
• Assists in the day-to-day program operations of the Home Care department.
• Performs data entry which includes but is not limited to the following: Receiving Consumer and Personal Assistant (PA) Intake forms and entering data into Medisked (IHC’s database); Entering new Health Assessment information in Medisked; Changes and updates to Consumer and PA information including, but not limited to, hospitalizations and demographic data. 
• Writes up Payroll Status Change (PSC) forms for closed cases, terming the aides from payroll and all other changes for Personal Assistants including re-hire email notifications.
• Records all PSCs in the database to maintain accurate records including terminations, pay rate changes and adding new consumers for a personal assistant.
• Files hard copies of processed PSC’s.
• Scans hardcopy documents and uploads to database according to department guidelines.
• Closes Consumer cases and updates associated Personal Assistant records in the database as well as on hard copies. Notifies the Payer of same.
• Reopens cases in database and retrieves rehired PA files and returning Consumer files as needed from terminated files.
• Makes folders for documents to file.
• Created labels for mass mailings.
• Runs monthly files for birthday cards to be sent to the Consumers and Holiday cards in December. 
• The above list of responsibilities is not intended to be all inclusive, other responsibilities and/or training may be assigned or required.

  

PAY RATE:

• $22.00/hr - $23.00/hr

SHIFT: 

• Monday through Friday 9am-5pm.

BENEFITS:

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Flexible Spending      Account (FSA)
• Paid time off
• Flexible Schedule
• Paid holidays from the first day of      employment
• Paid lunch break

Requirements

• Associate degree (or equivalent experience) plus experience working with Microsoft Office.
• Data management and customer service experience.
• Prior experience with Medisked or other homecare data management software.
• Bi-lingual Spanish/English, preferred.
• Proficient with data entry and software navigation.
• High regard for accuracy and attention to detail.
• Outstanding customer service skills with strong client focus.
• Excellent communication skills; both written and oral for professional phone calls.
• Excellent organizational skills and ability to manage multiple priorities.
• Strong teamwork and interpersonal skills.
• Must be flexible with time-sensitive reporting requests.
• Must be able to work independently on assigned tasks and assist with team projects when needed.
• Willing to share ideas and work closely with manager and team members to achieve program goals.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.