Operations & Field Sales Systems Manager

No Relocation Assistance Offered
Job Number #172453 - Piscataway, New Jersey, United States

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

The Operations & Field Systems Manager  is a strategic architect within the Colgate Oral Pharmaceuticals (COP) Customer Development Organization, responsible for the digital transformation of field operations. This role goes beyond software maintenance to lead the long-term vision and ROI of the commercial tech stack, ensuring technology serves as a competitive advantage. By orchestrating the intersection of global IT, commercial strategy, and field execution, the Manager optimizes sales coverage and territory design to maximize market penetration and revenue growth.

Responsibilities (4-6 bullet points):

• Commercial Technology Roadmap & Strategy: Define and execute the long-term vision for field technology (CRM, AI-driven Route Optimization, Mediafly); lead capital justification (ROI), vendor negotiations, and end-to-end integration of enterprise-grade solutions.

• Territory Architecture & Optimization: Architect strategic sales coverage models and territory designs using advanced analytics to minimize "windshield time"; participate in full-lifecycle fleet management

• Global Stakeholder Advocacy: Serve as the primary COP North America liaison to Global Retail Execution and other professional stakeholders, influencing roadmaps to ensure local commercial requirements and nuances are prioritized.

• Change Management & Organizational Readiness: Lead high-impact deployment strategies for new capabilities, establishing rigorous KPIs to measure tool adoption, proficiency, and the ultimate impact on sales force productivity.

• Cross-Functional Communication & Feedback: Direct the COP Field Sales Weekly Newsletter by synthesizing updates from Marketing, Supply Chain, and Finance, while maintaining a continuous feedback loop to identify and resolve process bottlenecks.

Required Qualifications (3-5 bullet points):

• Bachelor's Degree

• Strong IT skills and or knowledge- Ability to translate field pain points into technical requirements.

• At least  three years of experience working with digital transformations, CRM systems,  and  1 year of  field sales experience 

• Deep understanding of CRM systems, mobile device management (MDM), and data integration.

• Excellent interpersonal and communication skills ( written and verbal)

Preferred Qualifications (3-5 bullet points):

• Effective execution, relationship building, consumer/customer focused, planning/ priority setting, teamwork and collaboration

Compensation and Benefits
Salary Range $96,000.00 - $137,000.00 USD

Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.

Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided