Manager/Senior Manager, Contract Management

Location: On-site

Job Type: Full-Time

 

About Us:

As a developer, manufacturer, and supplier of essential medicines, Hikma Pharmaceuticals USA Inc. and its affiliates’ mission is to bring Better Health. Within Reach. Every Day.® for millions of patients around the world.  We are a trusted, reliable partner and dependable source of over 750 high-quality generic, specialty and branded pharmaceutical products that hospitals, physicians and pharmacists need to treat their patients across North America, the Middle East, North Africa and Europe.  Through our 32 manufacturing plants, eight R&D centers, and 8,500+ employees worldwide, we are always hard at work creating high-quality medicines and making them accessible to the people who need them.

 

Description:

We are committed to building a diverse and inclusive team and encourage applications from candidates of all backgrounds.  We are seeking a talented and motivated Senior Manager, Contract Management to join our team.

 

The Senior Manager, Contract Management serves an integral contributor working cross functionally in the Contract Lifecycle Management team with responsibility for managing the contractual negotiation, execution and management of assigned accounts in adherence to the policies of the commercial contract management team within the Contracts Department.  In addition, it is important that the Contract Manager foster great partnerships with Business Stakeholders. The Contract Manager is responsible for the contract maintenance of information shared between Hikma’s Internal Business Partners and External Distribution Channel partners.  Timely and accurate communication of this information is critical to Hikma’s compliance with the terms and conditions of the agreements.

 

Responsibilities: 

• Oversee, lead, and facilitate the Contract Negotiation Process with white glove service by monitoring established Service Level Agreement (SLA) are being met.  Coach and provide guidance on the interpretation of the contract language and act as a Subject Matter Expert (SME) for contract drafting and redlining. Assist team with recommending alternative language when necessary to mitigate company risk. Collaborate with Business Stakeholders on contract negotiations and oversee the review and redlining of business and financial terms. Work with Legal and Senior Management. Oversee that appropriate training/education is conducted with Business Stakeholders on changes to the Contract Negotiation Policies and Procedures.  Participate in Offer Development and Account Management Contracting strategy discussions to positively impact sales and customer satisfaction. Attend the weekly Contract Management Meeting and review Contract Trackers to ensure SLA are met. Oversee the building and maintenance of the Contract Template Library.

• Suggest edits to the T&C templates to the AD as needed to ensure the template is current with times and serves the best interest of Hikma.

• Manage legal resources for a timely response of legal’s review for a customer agreement(s) under the purview of the Senior Manager, Contracts Management.  Discuss reoccurring legal timeliness issues with the AD.

• Lead/Support Management by identifying departmental training needs within the Contract Team.  Schedule appropriate training sessions communicating the meeting Purpose and Agenda and provide applicable training materials and/or Work Instructions.  Develop Standard Operating Procedures and Work Instructions to improve employee onboarding experience.

• Lead and coach direct reports on the broader contracts team.

• Leverage contract and customer templates.  Focused effort on continuous improvement of templates with standardization.  Maintain templates in repositories and conduct change management on updates.  Monitor use of templates and address non-compliance.

• Lead Contracts Metrics Process. Collaborate with Management to identify Key Performance Indicators (KPIs) including creating and managing trackers.  Prepare monthly and quarterly KPIs that monitor contract negotiation cycle times,