Solutions Engineer - Senior Staff
SkyWater TechnologyAbout the role
Bold Thinking. World Changing. At SkyWater, our ingenuity helps improve lives around the world by manufacturing U.S. made semiconductors that are essential ingredients of modern life. Automotive safety enhancements, life-saving medical devices, consumer electronics and American security require semiconductors. Working in our Minnesota headquarters or Florida location, employees join together to improve the world.
Explore what’s possible. Joining our U.S. - based team means contributing to and learning about the commercialization of some of the most exciting technologies the world has ever seen. We are turning “science fiction” into everyday reality through technologies such as superconducting, 3D integrated circuits or computer chips, carbon nanotubes, photonic logic devices, micro electro-mechanical systems and other emerging device topologies. We manufacture products for aerospace and defense, medical, automotive, consumer and industrial markets, to name a few. Our customers include emerging leaders who rely on our intellectual property security and quality manufacturing services.
Step into the future. SkyWater’s values of Integrity, Excellence, Collaboration, Empowerment and Growth Mindset guide us to cultivate an empowered, learning environment. We also invest in developing highly skilled, dedicated employees — and employees who are entering the workforce for the first time, from the military, and a variety of educational backgrounds.
Are you bold thinking? Find your place on our team and help us change the world!
Position Summary:
The Solutions Engineer is responsible for creating new, and expanding existing, business by understanding and communicating SkyWater’s capabilities and technical value proposition, defining technical requirements, and ensuring customers realize their needs will be met at SkyWater. The Solutions Engineer will partner with the Sales, Technology Development and Business teams to target, scope and win new business. The Solutions Engineer will work directly with partners, customers, and internal teams on new opportunities.
Major Areas of Accountability:
1. Guide partners and customer through technical and operational aspects to launch initial product or projects and serve as the primary interface between customer and internal groups up through project kick-off:
◦ Be the primary technical interface between customer and SkyWater prior to Purchase Order.
◦ Meet with customers and leverage experience and expertise to demonstrate technology, address customer obstacles, and advance opportunities to booked business.
◦ Partner with customer and internal teams to deliver a project proposal designed to achieve customer success and internal business goals.
◦ Foster close connections with customer stakeholders and position SkyWater as a Trusted Innovation Advisor and Partner (vs a transactional vendor).
◦ Support BUs in internal business development for government project and program proposals.
◦ Develop technical solutions with the engineering and business teams that meet long-term market needs by driving engagements through key partners to pull technology offerings forward.
2. Build project proposals to assist with new and continuation opportunity booking:
◦ Collaborate with sales and technology development to communicate market and customer wants and needs.
◦ Assist SkyWater technology development group during scoping process to interpret and clarify customer process integration requirements, aligned with broader market needs, as well as to identify alternative integration options.
◦ Produce customer project/program proposals and SOWs in close coordination with business unit to gain approval to ensure proposal supports SkyWater business objectives.
◦ Collaborate with sales opportunity owner to present new business proposals to customers and provide technical support to sales and BU throughout negotiations to close business.
◦ Write fully compliant proposals including all required certifications and pricing justification per customer RFPs
3. Additional responsibilities and aptitudes.
◦ Communicate win/loss justification from customers, identify technical gaps and propose solutions to enhance SkyWater success, and competitive position based on technical capabilities.
◦ Become an expert in our technologies and platforms to support new customer acquisition.
◦ Work with tool vendors and understand 200mm equipment market landscape and understand process capability opportunities.
◦ Attend conferences to represent SkyWater, make connections, and learn more about customer needs.
Required Qualifications:
Education: Bachelor’s in Engineering
Experience:
• 6+ years in a field applications, des
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