B2 Quality Supervisor

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.  

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services. 

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy. 

Visit dsv.com and follow us on LinkedIn and Facebook.

Location: USA - Fort Worth, Silver Creek Rd 

Division: Solutions 
Job Posting Title: B2 Quality Supervisor 
Time Type: Full Time

Summary

The Quality Assurance Supervisor is responsible for ensuring that DSV's transportation and logistics operations meet industry standards and customer requirements. The Quality Assurance Manager is responsible for implementing quality assurance procedures, managing audits, and overseeing compliance with regulations and standards.

 

Duties and Responsibilities

• Develop, implement, and maintain quality assurance procedures for transportation and logistics operations.
• Monitor compliance with industry standards and customer requirements.
• Coordinate and manage internal and external audits.
• Develop and implement corrective actions to address non-conformances.
• Review and approve quality-related documentation, such as standard operating procedures and work instructions.
• Analyze data and implement improvements to processes and procedures.
• Train employees on quality assurance procedures and standards.
• Communicate with customers and regulatory agencies as necessary to ensure compliance.
• Develop and manage quality metrics and key performance indicators.

 

Educational background / Work experience

• High School Diploma or GED required, A Bachelor's degree in a relevant field such as business, logistics, engineering, or quality management may be preferred.
• A minimum of 2-3 years of experience in quality assurance in the transportation and logistics industry is usually required.
• Experience managing audits and implementing corrective actions is preferred.

 

Skills & Competencies

• Strong knowledge of quality assurance principles, practices, and methodologies.
• Excellent analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Strong organizational and project management skills.
• Knowledge of regulatory requirements and industry standards related to transportation and logistics.

 

Function / Market & Industry Knowledge / Business Acumen / Processes

Supervisory Responsibilities (if any)

• The Quality Assurance Manager may supervise a team of quality assurance professionals.

 

Preferred Qualifications

• Professional certification in quality assurance, such as Certified Quality Manager (CQM) or Certified Quality Auditor (CQA).
• Experience with ISO 9001 or other quality management systems.
• Experience with Lean Six Sigma methodologies.

 

Language skills

• Fluent in English (oral and written)

 

Computer Literacy

• Proficiency in Microsoft Office suite, as well as experience with quality management software or other relevant tools, is typically required.

For this position, the expected base pay range is $70,000.00 – $75,000.00 Annual. Actual compensation will be determined based on jo