Head of Business Execution – Lending C16

The Head of Business Execution – Lending, will report directly into the COO for Wealth and Matrix report into the Head of Lending for Wealth.  It will form part of the COO and Lending leadership team. 

Citi Wealth is a leading provider of financial solutions for affluent, high net worth and ultra-high net worth clients around the world. Our Private Bankers, Financial Advisors and Product Specialists act as trusted advisors to many of the world’s most successful and influential individuals and families. We provide global insights informed by deep local knowledge and help deliver the complete financial management strategies that today’s wealth requires. Our comprehensive services are tailored to individuals and families, including entrepreneurs and business owners, single-and multi-family offices, senior corporate executives, next generation/inherited wealth, law firms and attorneys. From investment strategy, to banking, to lending and cash management we are here to support our clients comprehensively. Our goal is to deliver a premier level of service while helping clients preserve, grow and manage their wealth.

Lending is a key product offering within Citi Wealth.  Global Lending partners with all three Citi Wealth client segments, Citi Private Bank, Wealth at Work and CitiGold/Citi Private Clients, to provide lending solutions as part of their wider Citi relationship. The types of loans provided include Securities Based Loans, Residential Mortgages, Commercial Real Estate financing, loans against less liquid financial assets along with aircraft, fine art and other personal assets.   

The Head of Business Execution – Lending will assist in managing the day-to-day aspects of the business, refining the strategy and value proposition, providing input on re-designing the optimal operating model and implementing a framework and governance model that drives business results successfully and consistently across all global regions.  The Business Execution Head coordinates and manages activities such as the tracking of business financials, employee headcount, audits, business continuity, regulatory issues and other administrative needs/ad hoc projects as necessary.  This role will manage a small team of professionals.   They will also be responsible for end results, budgeting, planning, policy formulation and significant contribution to future strategy of the group. The role will reinforce and support management across the group function, with focus on fostering a culture of controls and accountability.  The role will drive medium- to long-term plans, co-ordination and oversight of uplift programs across the Lending product and platform along with assistance to leadership team in executing strategies requiring global coordination and integration across lending products and regions.  A solid conceptual/practical grounding and / or experience within private client lending and the products typically offered in these segments is necessary in order to contribute to the commercial objectives of the business, as well as thorough understanding of the strategic direction of the function within both Citi Wealth and the firm more broadly.

Responsibilities:

• Execute against key priorities and strategy for the Lending business across multiple countries/jurisdictions and business divisions
• Ensure strategic goals that guide future growth and development of uplift projects and investments are prioritized and translated into tactical business plans with mechanisms for key measurements in place to monitor progress
• Ensure stakeholder buy-in for strategic initiatives, including key stakeholders across the three client segments
• Partner with leadership team to set goals for Lending and ensure tracking and ROI measuring are in place for all initiatives
• Develops medium- to long-term plans and executes functional strategies requiring coordination and integration across units, both within Wealth and the broader Citi organization
• Lead business routines & program manage strategic initiatives
• Own resource allocation, productivity initiatives and realization of cost efficiency 
• Drive culture and people initiatives
• Act as delegate for Lending head when required in certain meetings
• Oversee the design, enhancement, implementation, reporting, and oversight of budgets, financials, operations, human resources and compliance by way of systems, processes, workflows, procedures and the assessment of existing environments and anticipated changes
• Engage in cost management activities as appropriate
• Monitor strict adherence to governance and ensure risks are addressed, setting high standards of professionalism across all functions
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the fir