Sr People Business Partner, Technology

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

The Sr. Manager, People Business Partner - Technology is an enthusiastic and collaborative partner who will work closely with Technology leaders through the development and implementation of a talent plan that drives business outcomes and strong employee engagement. The successful candidate will be accountable for leading programs at scale, from need identification to implementation, considering the unique needs of our internal customers and in close partnership with our HR Centers of Excellence. This individual will be responsible for helping to strengthen the effectiveness of our Technology leaders by providing coaching, counsel, and guidance to leaders to further develop their leadership capability and impact. Responsibilities will be broad: consulting on HR matters, people manager coaching & development, performance and talent management, organizational design, realignment and workforce planning, talent acquisition planning & onboarding, retention & reward strategies, and HR program development and implementation.

This is a great opportunity to join a company that is truly driving innovation. This role will sit at the center of how this innovation is delivered to our customers. If you are looking for a fast paced, globally dispersed environment, helping people and leaders succeed, you will thrive in our culture.

Job Description:

Essential Responsibilities:

• Implement & drive key people process, including talent and performance management
• Coach and develop leaders, offering insights on people, teams, and organizational growth
• Rely heavily on data insights to identify trends and influence evidence-based decisions for talent attraction, performance, and engagement.
• Support change management initiatives for successful adoption of organizational changes.
• Analyze organization effectiveness using data and feedback to assess people and organizational capability, providing consultation on how the organizational structure aligns with strategy and objective.
• Partner with leadership to create solutions for HR challenges.
• Collaborate with Employee Relations to address escalations and recurring people issues.
• Root-cause and synthesize issues and problem statements, match talent strategies to business strategies, and deliver global programs that drive results 
• Utilize deep business acumen and a collaborative, one-team approach, with the executional know-how to enable business growth and scale through the ongoing development and support of talent 
• Demonstrate ability to synthesize complex situations in