Senior Manager, Radiology Clinical Applications

Join a team dedicated to supporting the crucial mission of improving health outcomes.

At Merative,  you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com

Merge medical imaging solutions, offered by Merative, combine intelligent, scalable imaging workflow tools with deep and broad expertise to help healthcare organizations improve their confidence in patient outcomes and optimize care delivery.
The Senior Manager, Radiology Clinical Applications, is responsible for leading a team of experienced professionals who deliver Merge Imaging solutions to healthcare clients. This role establishes operational objectives, policies, and work plans, and ensures the team’s alignment with strategic goals. The Senior Manager drives excellence in solution delivery, customer satisfaction, clinical adoption and team development, while collaborating across departments to influence broader organizational outcomes.

Key Responsibilities 

Leadership & Strategy 

- Establish and execute operational objectives, policies, and procedures for the Clinical Applications team. 

- Translate strategic goals into actionable plans and guide execution across multiple projects and disciplines. 

- Manage department budget and resource allocation with broad impact on business outcomes. 

- Drive transformational initiatives to modernize clinical application and/or training processes, ensuring alignment with evolving industry standards and emerging technologies 

Team Management 

- Lead and mentor a team of Clinical Applications specialists including hiring, performance management, and career development. 

- Oversee day-to-day operations and delegate assignments to ensure timely and high-quality delivery. 

- Provide guidance on complex matters and support specialists as needed. 

Customer Engagement & Delivery Excellence 

- Ensure successful implementation of Merge Imaging solutions, including workflow design, configuration, training, and adoption. 

- Serve as an escalation point for complex customer issues and strategic engagements. 

- Foster relationships with key clinical stakeholders and ensure alignment with customer goals. 

- Lead efforts to redesign and optimize how clinical application specialists implement Merge solutions, leveraging best practices and innovative approaches to ensure efficient delivery, successful go lives and clinical adoption. 

Cross-Functional Collaboration 

- Collaborate with Sales, Engineering, Project Management, and other departments to ensure cohesive solution delivery. 

- Influence company-wide policies and practices through feedback and strategic input. 

- Represent the Clinical Applications function in internal planning and external engagements. 

- Partner with stakeholders to identify opportunities for process reengineering and digital transformation.