Cloud Technical Program Manager - Development/Deployment

Career Growth, Flexibility and Collaboration!

Entrust is an innovative leader in identity-centric security solutions, providing an integrated platform of scalable, AI-enabled security offerings. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!!

The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers.

We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves.

Position Overview:  

Entrust is looking for innovative individuals who thrive on solving tough problems in uncharted waters. Delivering results, bias for action, ability to multi-task/prioritize, strong technical skills, ability to influence, leadership, and a natural curiosity are essential traits for success in this role.

As a Cloud TPM, you’ll be responsible for leading the overall roadmap, delivery, deployment, and support of the large enterprise cloud solution. You will wear many hats and be required to navigate an always-shifting landscape of bottlenecks, technical constraints, prioritization tradeoffs, and tackle complex projects.

Responsibilities: 

• Lead complex, multi-disciplinary enterprise cloud projects, and usher them through the challenges of integration, performance, security assurance, and deployment.
• Provide decisive and effective technical and strategic leadership for cloud development and deployment.
• Dive into the technical complexity of features and bugs when needed and be able to recommend priority of issues. 
• Assist in production escalation and problem resolution. Some off-hours support might be required especially with outages and release deployments.
• Responsible for leading RCAs across the cloud application group and updating cross-functional leadership.
• Work closely with cross-functional groups in scheduling and implementing cloud upgrades. 
• Minimize schedule and technical risk by foreseeing and addressing obstacles proactively and aggressively.
• Effectively apply Agile (Scrum) methodology, track progress, and enforce project standards.
• Identify opportunities to drive innovation, accelerate product launches, and remove bottlenecks to deliver results.
• Develop and execute project work plans, incorporating revisions as appropriate to meet changing needs and requirements.
• Ensure information flow in cross-functional matrix teams as appropriate to facilitate workflow, reduce cycle time and deliver world class quality.
• Coordinate priorities and integration milestones across multiple development teams including DevOps.
• Leverage experience and strong communication skills to collaborate effectively with marketing, engineering, QA, service, DevOps, and operations.

Basic Qualifications, Skills & Experience  

• Bachelor's degree in Computer Science, Engineering, or related discipline.
• Demonstrated ability to use influence over authority to drive project deliverables and cloud deployment.
• 3+ years of experience directing large enterprise cloud software project teams
• 5+ years of software development experience
• Extensive experience working with enterprise-level microservice applications, including deployment and maintenance of applications in distributed environments.
• Experienced with Agile (Scrum) processes, methodologies, and tools. Preference for prior scrum master experience.
• Knowledge and experience with secure development lifecycle, threat modelling, and web application security assessments.
• Ability to work well and productively within a cross-functional team, always projecting a positive outlook in a fast-paced, deadline-driven environment.
• Excellent project management, time management, and organizational skills demonstrated in a matrix organization.
• Ability to anticipate roadblocks, diagnose problems, and generate effective solutions.
• Excellent verbal and written communication skills with all le