Director of Sales Training and Enablement
PindropAbout the role
Who we are
Are you passionate about innovating at the intersection of technology and personal security? At Pindrop, we recognize that the human voice is a unique personal identifier, increasingly susceptible to sophisticated fraud, including the threat of deepfakes. We're leading the way in developing cutting-edge authentication, fraud prevention, and deepfake detection. Our mission is to provide seamless and secure digital experiences, safeguarding the most personal aspect of our identity: our voice. Here, you'll be part of a team driven by values of Innovation, Customer Advocacy, Excellence, and Impact. We're not just creating a safer digital landscape by fortifying trust and integrity with those we serve, we’re also building a dynamic, supportive workplace where your contributions make a real difference.
Headquartered in Atlanta, GA, Pindrop is backed by world-class investors such as Andreessen-Horowitz, IVP, and CapitalG.
What you’ll do
- Own the full long-term GTM enablement strategy. Help define requirements and guide the team’s creation of enablement materials for training, documentation, and other internally-facing enablement uses.
- Responsible for providing the sales organization with the information, content, expertise, and tools to help sales people sell more effectively..
- Responsible for providing the sales organization with the information, content, expertise, and tools to help sales people sell more effectively.
- Develop, deliver, and continuously evolve programs for all sellers, sales engineers (SEs), and customer success managers (CSMs) across onboarding, product launches, and ongoing field readiness.
- Support frontline Sales Directors and extended sales leadership team in establishing and carrying out a sales coaching program.
- Design and implement scalable enablement programs that blend onboarding, continuous education, certifications, and field-readiness across multiple audiences and geographies.
- Be accountable for multi-year planning in alignment with Sales, Product Marketing, Product, and Security SMEs to enable initiatives with revenue goals, product priorities, company objectives and evolving buyer needs.
- Drive measurable seller performance improvements, with a focus on increasing the percentage of reps attaining quota through targeted enablement interventions, coaching programs, and field-readiness initiatives.
- Translate product updates, roadmap innovations, and cybersecurity threat trends into clear, actionable learning modules, ensuring all field teams are “product- and market-ready.”
- Champion the MEDDIC/MEDDPICC methodology across the sales cycle—delivering programs on qualification, deal progression, pipeline inspections, forecast reviews, and opportunity management.
- Guide, mentor, and coach enablement managers and key field leaders on pipeline hygiene, sales execution, and best practices—enabling rigorous, data-driven selling.
- Own development and governance of enablement content (playbooks, talk tracks, competitive intel, objection handling) in collaboration with cross-functional partners.
- Manage enablement platforms (Learning Management Systems) for content delivery, training engagement, and self-serve learning.
- Support readiness and adoption of essential GTM tools (e.g., Salesforce, Gong, Clari) and coordinate rollout or training for new systems and processes.
- Benchmark success via enablement KPIs and impact reporting and continuously close knowledge gaps and translate data into actionable insights for commercial and executive leadership.
- Collaborates with Marketing and Sales Operations to create content and track and measure operations and performance
Who you are
- You are a strategic enablement leader with a track record of shaping and advancing multi-year, company-wide go-to-market strategies to accelerate revenue and organizational capability at scale.
- You understand the cybersecurity buyer journey and simplify complexity into clear, impactful enablement programs.
- You drive adoption of MEDDIC/MEDDPICC with confidence, coaching both technical and non-technical teams, enabling executive and field leadership to champion these practices.
- You are an excellent program builder—skilled in instructional design, facilitation, and cross-functional collaboration.
- You collaborate effectively across Product, Sales, Marketing, and Customer Success to align stakeholders and drive shared success.
- You’re resilient and adaptable, energized by ambiguity, and comfortable leading in evolving, high-growth environments.
- You are a proactive, self-motivated executor with the ability to prioritize, focus, and deliver measurable business impact.
- You thrive in fast-paced, solution-driven sales environments and love building from the ground up
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