Lead, Program Management

 

This position is on – site in our Royal Caribbean Headquarters 1050

 

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Royal Caribbean has an exciting career opportunity for a full time Lead, Program Management reporting to the Senior Manager, Strategic Planning & Programs Management.

 

Position Summary

 

Overall

 

• Develops, implements, and monitors yearly KPI’s, long-term strategies and goals to maintain program standards and implement best practices.
• Applies analytical techniques to drive business improvements and minimize revenue loss for the brand.
• Leads continuous improvement initiatives, defines processes, tracks and reports all data required to make recommendations through program implementation.
• Studies operational needs and current operational performance to determine optimal working procedures and systems, and to identify areas for improvement on new generation vessels
• Continues to reestablish goals and adjust work processes based on shifting priorities, new information, and changing expectations.

 

Newbuild & Modernization Programs

 

• Define the hotel operations activities and ensures key individuals participation and collaboration is upheld
• Ensure hotel & marine owner supplies ordering are on track

• Develop and manage key milestones by tracking program progress against milestone plan, building simulations, and detailed schedules
• Drives the hotel operations program milestones to completion through issue identification, analysis, and multi-departmental communication.

 

ECC Program

 

• Gatekeeper for the extra crew cabins (ECC's) and sponsor of the ECC application for the Royal brand.

• Protect the integrity & existing fleet ECC inventory fro