Quality Specialist – (French-speaking) - On-Demand Mobility Service

Job Title:

Quality Specialist – (French-speaking) - On-Demand Mobility Service

Job Description

Experience the power of a game-changing career

Are you ready to take the next step in your career? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with innovation, technology, and people.

Operating in over 70 countries, we’re proud to be recognized with awards such as World's Best Workplaces, Best Companies for Career Growth, and Best Company Culture.

If you’re looking to grow and be inspired, as a Quality Specialist in Porto, Portugal (On-Site), you will play a key role in ensuring linguistic excellence and quality standards for one of our global clients. You’ll be responsible for reviewing translated content, maintaining quality benchmarks, and supporting continuous improvement across multilingual operations.

Career growth and personal development

We’ll provide the training, tools, and ongoing support you need to succeed. At Concentrix, career growth is real — over 80% of our leadership team has been promoted internally.

You’ll also benefit from FREE Learning and Leadership Development programs designed to help you grow professionally within Quality, Localization, or Operations functions.

What you will do in this role

As a Quality Specialist, you will:

• Conduct linguistic and quality assurance (QA) reviews of translated content
• Ensure accuracy, grammar, syntax, tone, and cultural appropriateness across target languages
• Review previously audited materials to verify compliance with business and client quality standards
• Identify process gaps and provide recommendations for quality improvement
• Perform root cause analysis on quality issues and support corrective actions
• Provide constructive feedback and coaching to reviewers and agents
• Monitor quality trends and prepare reports with improvement recommendations
• Lead or facilitate calibration and alignment sessions with internal teams and BPO partners
• Ensure adherence to client guidelines, compliance requirements, and internal QA processes

Your qualifications

You’ll be a great match if you:

• Are fluent at C1 level or higher in French with a good level of English (minimum B2)
• Have at least 12 months of experience on Quality related roles
• Demonstrate excellent verbal and written communication skills
• Are comfortable working with computer tools and MS Office applications
• Have strong interpersonal and stakeholder management skills
• Can manage multiple priorities through effective organization and delegation
• Show strong problem-solving abilities and sound professional judgment
• Experience in localization, content moderation, or multilingual environments is a plus

If you feel you don’t tick every box, we still encourage you to apply — we’re always looking for people with potential and passion.

What’s in it for you

In this role, we offer benefits that support your success and well-being:

• Competitive salary
• Monday–Friday, 9AM–6PM schedule
• Health insurance from day one
• Relocation assistance (for candidates moving to Portugal)
• Opportunity to join a fast-growing start-up project
• Central office location in Porto, Portugal
• Fully paid training on the company, client, and hiring processes
• Career development programs and internal mobility opportunities

Experience the best version of you!

If this sounds like the next exciting step in your career, we’d love to hear from you. Apply today and discover why thousands of game-changers around the world choose Concentrix as their employer of choice.

Concentrix is an equal opportunity employer

We are committed to creating an inclusive workplace where all employment decisions are based on skills, experience, and qualifications, regardless of race, age, gender identity, sexual orientation, religion, ethnicity, disability, or any protected status.

Eligibility to work

In accordance with Portuguese law, only applicants legally authorized to work in Portugal will be considered for this position.

Location:

PRT Porto - Avenida Sidonio Pais Nº 93

Language Requirements:

French

Time Type:

Full time

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